Who Is The Governing Body for Car Purchase Complaints?
Last edited 23/05/2018 - 03:47
Hey everyone, I bought a second hand car from a car yard, over 10 years old and 200,000kms. Got it home, and had some issues. Took it to the local mechanic, and the things he found suggested the dealership did a massive dodgy on the RWC.
I have had a few people give me names of people to contact but its been dead ends. When I contacted the dealer, they have refused to send me the RWC, they have basically told me "oh hey its a second hand car they break down it happens" however my mechanic is adamant that this was not fit for use. I have spent money to do repairs but the car, purchased earlier in the year, is still problematic.
Can anyone point me in the direction of the ombudsman I need to speak to in Victoria, Australia. Or am I out of luck?
I have been told that while I don't qualify for the lemon laws warranty as the car is over 10 years old, someone told me because it was a dodgy roadworthy and I have details that the car wasn't operational within 30 days of the RWC.
Thank you in advance!