Locked iPhone 6 - Is It a Brick?

Yes this is true. No it's not stolen.

Father in law gave us his old iPhone 6. His wife was the apple person in their household, but she's no longer around.

I'm an android person and know little about Apple stuff.

It's locked to his AppleID. I have his ID and all his personal info, but can't unlock the phone. He has forgotten the password. Even trying to use the apple webpages to reset password/questions isn't successful as his email that it's linked to, is an old workplace that no longer exists.

I've reset the phone using some free software, and am now at the setup start thing, but still locked to his ID.

From what I'm reading, it's effectively a brick now without his password. Is that right? or does it have some value to someone?

TIA

Comments

  • +4 votes

    If I was you I would contact the genius bar people and ask them what is possible. If you have all the original sales documentation for the phone and can prove the father in law is the owner they might be able to unlock this for you - but I wouldn't hold my breath on this. This appears to be a perfect storm. Best of Luck. I have an iPhone 6 plus and it is a good phone, it would be a shame if it is now a brick.

  • +1 vote

    You have two options. Wait for an exploited IOS update or pay someone to remove the storage chip and replace it with a new one. IMO it's better off to sell the phone as parts on eBay.

  •  

    Surely you can reset his AppleID password if you have access to his details and email address? My kids forget their password all the time. I had to reset their iPad via iTunes a few times on my computer.

    •  

      His email address is an old work one, I presume the father in law doesn't have access to it. I keep my passwords in a "vault" program so I don't lose them.

      •  

        You'll need the original proof of purchase. It's literally the only way you can get around it. Apple will not release the device without this. (I've done it plenty of times, always had to have POP)

        •  

          This.

          Just last week I had a business iphone linked to an account no-one knew the password for and the recovery email address was the same. The Apple Store unlocked and reset it without question after I provided proof of purchase (an invoice listing the IMEI, among others).

          Your case may get complicated if that PoP is unavailable or in the wife's name but staff at the Apple Store can advise what's possible.

        •  

          @AnneThrope:

          Thanks

          AppleID is in FIL name

          Now…….just got to get him to find that receipt !!!

    •  

      Yes but no. The company is no longer trading.

      • +4 votes

        So if the company is no longer trading can you register that company domain and setup his old email for the purposes of getting into the phone. This exercise will cost you probably less than $40.

        •  

          Great idea, thanks

  •  

    At the end of the day, the phone isn't worth much, but it would be nice not to have to throw it in the bin……….

    • +2 votes

      Talk to the genius bar people; if you can prove it belongs to your father-in-law/mother-in-law and the email address is no longer available they may take pity.

      • +2 votes

        No one at an Apple store has the ability/authority to unlock an iPhone. Not even the United States Government

        • +1 vote

          That's to unlock, but they may be able to completely erase and restore?

        • +1 vote

          @coxjon: Nah if an iPhone is iTunes locked there's nothing you can do.

  • -1 vote

    Step 1 - Enter the IMEI/serial number at CleanCheck to confirm that the phone isn't blocked for some reason:
    http://cleancheck.me/

    Step 2 - Go to the below website, read everything thereon carefully and decide whether to risk ~$80 on using their supposedly legal service to unlock the phone:
    https://iphoneimei.net/official-iphone-unlock

    Good luck!

    • +1 vote

      I wouldn't trust $80 for this dubious service.

    • +1 vote

      [email protected] in the url

    • +3 votes

      That's to carrier unlock, so you can use the phone with different networks. Not what the op wants.

  • +2 votes

    go here on a computer… https://iforgot.apple.com/password/verify/appleid

    … and try and reset his apple ID password.

    If the email address is not available most likely it can be reset by them messaging the mobile phone number associated with that apple ID.
    (If that mobile number is still connected and available to you (or your father-in-law)… you should be right).

    •  

      Thanks, I'll try that

  • +2 votes

    If the domain is available register it and create the old email addy.

  • +1 vote

    We come across this issue at work all the time.

    If you are able to obtain proof of purchase then Apple can remotely unlock the 'Activation lock' from the phone.

  •  

    upgrade to 512gb storage

  •  

    Update?