Catch Connect Auto-Recharge. Can I Get Refund?

Actually, my number is being porting from catch to kogan! It has already taken half a day and the porting has not be finalised yet which is not unexpected considering it is Sunday (i did have 2 hours porting in the weekend before though).

I also forgot to check the auto-recharge status with Catch and just got a message that my account was auto recharged. wtf!

The question is if it is possible to require refund from Catch?

TIA

Related Stores

Catch Connect
Catch Connect

Comments

  • kogan usually takes 10mins, weekend or weekday. i assume the info you gave to port is incorrect.

  • Has your port gone through? I also had problems porting to Kogan from Vodafone since Friday. Kogan call center next to useless in assisting and still unresolved despite me calling everyday.

  • did catch refund your money ?

Login or Join to leave a comment