[Resolved] Cashrewards Not Adding Transaction to Account (Amazon)

Amaris on 24/07/2018 - 07:39

Bought some eligible items on amazon au after clicking through cashrewards in June. At the time they couldn’t/ didn’t automatically track sales on Amazon and requested that invoices be sent. I did this once the items were shipped and got an email saying my request for cashback was approved and the amount was added to my account as pending.

However, the money has not appeared in my account as pending up to now. I’ve emailed them twice, one a reply to their email approving the transaction and another on their contact page and they haven’t even bothered to reply.

It is a small amount but I feel cheated. Other than not using them again is there something I can do to get them to respond?

Financial

Related Stores

Cashrewards
Cashrewards
Third-Party

closed Comments

  • Clear on 24/07/2018 - 07:57

    Did you try contacting their rep.. tightarse?

    • Clear on 24/07/2018 - 09:04
      +1

      Someone is upset today. Have your weetbix?

  • Amaris on 24/07/2018 - 08:03

    No didn’t do that. Should I pm him on ozb?

  • Store Reptightarse @ Cashrewards on 24/07/2018 - 08:10
    +3

    Hi amaris-aiya. Please PM me your CR email address and ticket number. I find it impossible you wouldn’t have received a response, especially after you were told the funds were added to you account. I will 100% get this sorted for you. Thanks.

    • Amaris on 24/07/2018 - 08:46

      Much appreciated. I’ve pmed you the ticket number. Will send the email now.

  • Amaris on 24/07/2018 - 09:27

    TA sorted it out immediately and the account is now in order. Thank you.

    • Store Reptightarse @ Cashrewards on 24/07/2018 - 10:09
      +1

      Glad to be of assistance. Have a great day.

Login or Join to leave a comment
Login Join