Is This Misleading Pricing? or Just Confusing?

hasher22 on 18/08/2018 - 18:45
Last edited 18/08/2018 - 18:46

Hey guys,

I went into a furniture store and they had a clearance section, the armchair price tag said it was $1000 down to $500 in-which I purchased 1. But the website stated $500 but no 'before price' in the website. Though, other colours of the armchair was priced at $1000. So naturally I assumed this particular colour that stated $500 was on sale or something since it was in the clearance section. I called the store and advised is $1000 the normal price or $500 is the normal price. The rep said it was $1000 down to $500, so $1000 was the normal price. I said the website stated $500 and doesn't mention $1000 dollars previous price. The rep then went to the website and empathised about the confusion, then told me that model chair is being discontinued hence the price drop, though he does understand this could be 'misleading' cause I stated its kind of misleading since the website didn't state it was being discontinued.

I am not stating I am right nor wrong and I am not stating the rep is lying but in general, can someone see how this could or is misleading or it's just confusing pricing? To me it seems the normal price is $500 from the website not $1000 so the ticket in the shop can confuse someone, is this bait advertising?

General Discussion

Comments

  • hogwarts on 18/08/2018 - 18:59
    +8

    I don't think so. Its telling you the price, you decide if you want it or not. Nothing about it being discontinued soon. It would be nice to have this info but when I am buying furniture I consider price, quality and looks but not if it is being discontinued or not.

  • Zedsdeadbabyzedsdead on 18/08/2018 - 19:01
    +2

    Do you have any links /pictures OP?

  • Euphemistic on 18/08/2018 - 20:08
    +15

    Why do you need the ‘was’ price? The price is the price, doesn’t matter what it was.

    How often to businesses pop up a high RRP then lmark it down to make you think you are getting a bargain? Too often.

  • chumlee on 18/08/2018 - 20:09
    +4

    No point negotiating after you buy something

  • Almost Banned on 18/08/2018 - 20:19
    +3

    It is misleading to advertise a 'before' or 'normal' price that never was.
    It is not misleading to advertise a current price but not mention the previous price.
    If it was actually previously offered at the 'before' price you have nothing to complain about. You only have something to complain about if the 'before' price was never the actual price.

  • Melb69 on 18/08/2018 - 20:35

    Is this buyer regret. As usual, do your research first before purchasing especially furniture as there are huge markups. I'm sure if you look it up the price will be cheaper elsewhere or will get cheaper again if they are offloading old stock. Classic case of baiting with the price in shop with the NORMAL price. Which may never have actually sold at that price.

    The price is what it is. Not surprised the price was a bit misleading online, but they don't need to say what it was before. Car dealers do it all the time. Online price different to dealer windscreen price. The former higher so they can get the dealer shopper with an instant discount on that windshield price.

  • Ridiculous Panda on 18/08/2018 - 23:53
    +1

    If other colours are $1000 on the website, then I don’t even know what your issue is. Obviously the colour you bought cost $1000 at some point too. Are you upset because the listing on the website didn’t have a $1000 with a red X on it? Probably just lazy editing or something.
    You were not mislead mate.

  • Ughhh on 19/08/2018 - 00:04
    +2

    Stating the "was price" isn't a requirement, lack of it doesn't make it misleading. If other colours are $1000, then $1000 is most like the original price.

  • ozzpete on 19/08/2018 - 23:58

    Most advertising/marketing is generally at least somewhat misleading… Such is the nature of advertising/marketing.
    They try to keep within the law and not falsely advertise though.
    Seem 'OK' what they have done in this instance. OP should add a link, so the OzB experts can comfirm.

  • HighAndDry on 20/08/2018 - 10:36

    I said the website stated $500 and doesn't mention $1000 dollars previous price.

    The website doesn't need to state any previous price.

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