Advice Please on Kogan Sim Cancellation

I’m a first time user of a cheap Kogan sim which I just needed for data only for a couple of weeks. The sim expires in a few days and I don’t want to get stung with a $49 charge so I’ve turned off the auto-recharge function. However, some OZB people have said they’ve rung the call centre to cancel – which is what Kogan say to do. Now I’m unsure. There are obviously some sim/data experts out there, so I’d appreciate your advice. Thanks.

Related Stores

Kogan Mobile
Kogan Mobile

Comments

  • +2

    If you have disabled auto recharge then you have nothing to worry about.
    If you are still concerned that you will get charged then take a screen shot of your page with the auto recharge turned off. We have had quite a few from Kogan and have had no problem.
    The phone # will drop off and reallocated after a set amount of time.

  • +1

    Thanks for responding xywolap, excellent advice. Screen shot taken. Cheers.

    • +2

      Disable auto recharge and can also remove the card from the account. Thats what I did.

      • Thanks. Apologies for late response. Removed card, problem sorted.

Login or Join to leave a comment