Change of Ticket Type (18+ to Under 18)

Hi
I recently bought tickets through ticketmaster for a concert (Riverstage, Brisbane) which has both 18+ and u18 tickets available. When ordering for a group of friends, I made a mistake and accidentally ordered all 18+ tickets when I should have got all 18+ and one u18 ticket. The tickets are the all same price.

Anyone have any previous experience dealing with such an issue? Hopefully they just put coloured wristbands on at the gate and can sort it there. Ticketmaster customer support have been non existent, as they haven't responded in two weeks since emailing and their phone line is just a robot

Cheers for any advice

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Comments

  • +1

    No issue. I've done it before.

  • +3

    From my experience it's only an issue going the other way……

    Trying to get an u18 ticket into an 18+ venue

  • Cheers for the advice. I'll probably still try and get a hold of Ticketmaster but if that doesn't happen it looks like I should still be ok.

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