Macquarie Platinum Transaction Account Upgrade

Chippy47 on 10/10/2018 - 17:44

Had anyone upgraded there account from a classic transaction account to a platinum transaction account? I have a lot of payments etc linked to my account and don’t want the hassle of changing my bank details everywhere? I called customer service but there weren’t very informative/helpful.

Cheers

Financial

Comments

  • payton on 10/10/2018 - 22:50

    try their Facebook page if they let you message them there?
    If your account number stays the same I doubt your payee list will get wiped

  • askbargain on 11/10/2018 - 16:00

    Platinum cards have a different starting number IIRC.

  • Chippy47 on 16/10/2018 - 22:57

    Made a call last week and the lady I spoke to told me it wasn’t possible. I wasn’t convinced so I made a call yesterday and got a product change while keeping my existing account number and they are sending me a new card in the post.

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