Shopping with David Jones American Express points and purchased items being rejected by DJ

Hi

Been shopping over the weekend with points from my recently approved DJ Amex card as DJ was having a further 20% off sale. Bought three items under $50 each with the points over different dates and time and each and everyone of them was rejected. However, the item I purchased using DJ Amex card itself went through. One of the rejected items was relisted today eventhough it was the last item when I bought it using the DJ Amex card points. So I wondered if any ozbargainers have had their purchases during sales using DJ Amex points rejected. If this is the case, then I think DJ is rejecting purchases made with points during sales.

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David Jones
David Jones

Comments

  • +4

    All these items were on sale? I think you were just unlucky that all three happened to have no stock for whatever method you chose (Click and Collect or delivery) and that it's a coincidence that all of them were paid for with points (expect a Gift Card in the mail). Try ask them why all three were cancelled (good luck getting a response though)

    Also it's 30% off now (goes public tomorrow)

    Source: Former employee

    • -1

      Former

      Do elaborate.

      • +6

        Left the company last week for a new role

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