'Upgrade' Dyson V8 Animal to Absolute $129

Lkranix on 26/11/2018 - 12:51
Last edited 26/11/2018 - 13:24 by 1 other user

Moved to Forum: Original Link

This one's for people like me and got excited by the Dyson V8 Animal vacuum cleaner deals a few weeks' ago, but then got buyer's remorse when the Black Friday deals came out.

I really wanted the Soft Roller (Fluffy) head that comes with the Absolute but didn't come with my Animal (that's the only difference between the two models). I figured it'd be a simple case of ordering the part from Dyson over the phone. I called a few times, explaining myself differently each time, but they flat-out refused to sell it to me. Apparently it's "not fair" (their words) to the people who paid for the Absolute!

Then today I simply explained that I bought my machine only 2 weeks' ago and I really wished I could upgrade it. Simple! By indicating that I'd just bought it and it was within the 30-day returns window, they were more willing to help. I selected to buy the head for $129. I could have returned the whole unit and got an Absolute. It would have saved me about $10 given the current Black Friday pricing (which expires today) but it would have been an extra hassle.

Edit: it is possible that this is only available to people who bought directly from Dyson. This was almost mandatory to get the OzBargain deal above (price match).

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Comments

  • Elijha on 26/11/2018 - 12:56

    Yeah Dyson are disks about parts like that. This is more of a forum post then a deal people can use though.

    • Julius on 26/11/2018 - 13:02
      +1

      CD or BluRay?

      • Elijha on 26/11/2018 - 13:06

        .. must have self censored.

    • dcep on 26/11/2018 - 13:08
      +1

      next thing you know they create a notch on V11 attachments to cancel out compatibility between animal/absolute for market segmentation

  • design2last on 26/11/2018 - 13:13

    Is this only available if you purchased directly from Dyson?

    • kranix on 26/11/2018 - 13:22

      Good point. She did ask if I had bought directly from them.

      • design2last on 26/11/2018 - 14:16

        Did you need to provide your previous order details or did they find you in their system?

        • kranix on 26/11/2018 - 14:47

          I was automatically registered with them because I had purchased directly from them. Not sure how things would work if you purchased from a reseller or from overseas.

  • savage bargain on 26/11/2018 - 15:40

    I've seen the soft roller heads on eBay for less than $129, and even less again if you're willing to have a second-hand soft roller head…

    • kranix on 26/11/2018 - 15:57

      I spent a week looking around on eBay and I couldn't find anything cheaper. They may pop up from time to time but there's no guarantee.

      There's one company in the UK selling them on eBay for $139, but after shipping and taxes that ends up being more like $160.

      Plus, buying new from Dyson means it has the same warranty as the vacuum cleaner itself.

  • Nalar on 26/11/2018 - 15:57
    +1

    I've also seen 3rd party connectors that let you use V6/V7 in V8 and visa versa.

    • yoke2018 on 01/12/2018 - 23:23

      cross compatible parts, nice.

  • Chippy47 on 26/11/2018 - 16:34

    I’ve just returned my V8 Animal under the 30 day money back guarantee and bought an absolute for the same price off Bing Lee! Also return shipping to Dyson is FOC

    • jjj123 on 22/05/2019 - 15:59

      if i opened the box, and tried the vacuum without cleaning just power on, can i still return?

      • Chippy47 on 22/05/2019 - 18:13

        Yes, you can use it and still return it

  • yoke2018 on 09/01/2019 - 09:20

    Can anyone find a cheap upgrade option outside of the 30 day period? I can’t find anything cheaper than $150

    • psylence on 15/03/2019 - 21:04
      -1

      Haha you get so angry when people question your nipple size

  • MikeKulls on 17/03/2019 - 17:11
    -2

    How on earth is it possible for someone to get excited about a vacuum cleaner. Dyson are very overrated. Ours was absolute rubbish and died just outside warranty.

    • kranix on 17/03/2019 - 18:46
      +1

      Did you speak with them about that? They'll probably honour the warranty anyway. If not, you still have Consumer Guarantees (Consumer Law).

      • MikeKulls on 18/03/2019 - 13:10

        I haven't yet but from what I hear online they don't. I hated the thing so much I'm kind of happy to see it go. It would clog on quite small items such as a grape.

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