'Upgrade' Dyson V8 Animal to Absolute $129

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This one's for people like me and got excited by the Dyson V8 Animal vacuum cleaner deals a few weeks' ago, but then got buyer's remorse when the Black Friday deals came out.

I really wanted the Soft Roller (Fluffy) head that comes with the Absolute but didn't come with my Animal (that's the only difference between the two models). I figured it'd be a simple case of ordering the part from Dyson over the phone. I called a few times, explaining myself differently each time, but they flat-out refused to sell it to me. Apparently it's "not fair" (their words) to the people who paid for the Absolute!

Then today I simply explained that I bought my machine only 2 weeks' ago and I really wished I could upgrade it. Simple! By indicating that I'd just bought it and it was within the 30-day returns window, they were more willing to help. I selected to buy the head for $129. I could have returned the whole unit and got an Absolute. It would have saved me about $10 given the current Black Friday pricing (which expires today) but it would have been an extra hassle.

Edit: it is possible that this is only available to people who bought directly from Dyson. This was almost mandatory to get the OzBargain deal above (price match).

Related Stores

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Comments

  •  

    Yeah Dyson are disks about parts like that. This is more of a forum post then a deal people can use though.

  •  

    Is this only available if you purchased directly from Dyson?

    •  

      Good point. She did ask if I had bought directly from them.

      •  

        Did you need to provide your previous order details or did they find you in their system?

        •  

          I was automatically registered with them because I had purchased directly from them. Not sure how things would work if you purchased from a reseller or from overseas.

  •  

    I've seen the soft roller heads on eBay for less than $129, and even less again if you're willing to have a second-hand soft roller head…

    •  

      I spent a week looking around on eBay and I couldn't find anything cheaper. They may pop up from time to time but there's no guarantee.

      There's one company in the UK selling them on eBay for $139, but after shipping and taxes that ends up being more like $160.

      Plus, buying new from Dyson means it has the same warranty as the vacuum cleaner itself.

  • +1 vote

    I've also seen 3rd party connectors that let you use V6/V7 in V8 and visa versa.

  •  

    I’ve just returned my V8 Animal under the 30 day money back guarantee and bought an absolute for the same price off Bing Lee! Also return shipping to Dyson is FOC

  •  

    Can anyone find a cheap upgrade option outside of the 30 day period? I can’t find anything cheaper than $150

  • -2 votes

    How on earth is it possible for someone to get excited about a vacuum cleaner. Dyson are very overrated. Ours was absolute rubbish and died just outside warranty.

    • +1 vote

      Did you speak with them about that? They'll probably honour the warranty anyway. If not, you still have Consumer Guarantees (Consumer Law).

      •  

        I haven't yet but from what I hear online they don't. I hated the thing so much I'm kind of happy to see it go. It would clog on quite small items such as a grape.

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