PayPal - Chargeback fees dispute (advice needed from other sellers)
Last edited 06/12/2018 - 22:15
Buyer purchased download token from eBay / using PayPal. Later claimed it was fraudulent.
They have performed a chargeback - PayPal has taken the balance, of which I have come to terms with. Insult to injury is the additional fee they taking. Anyone had luck getting this waived - don’t want to waste my time with a call - just doesn’t seem fair If it is genuinely a fraudulent transaction through someone else’s PayPal account (by use of credit card or not), why a seller should lose out even more.
As it’s a game token, it’s not covered by PayPal’s update seller protection - feels their intangible update is extremely limited.