If I were to buy an item from Officeworks paid using credit card and Officeworks gift card then refund it later, will I get the full amount of that item refunded on the credit card?
I read the T&C on their site but couldn't get a definite answer on this one.
You refund will be split over the 2 payment methods.
As above, youll get the refund split back on a new gift card and your credit card. Not all on your card. This should be the same for all retailers
I tried to buy Coles/Myers gift card with my gift card but it was not allowed too. I kind of understand the controls on this, but as a customer I am very annoyed because I don't usually shop at Officeworks and it is better I spend it on groceries or fuel. Coles is in the same group of companies as OW, I wish they are more flexible with this.
I can get better deals from other shops with the vouchers/cash backs available. I don't think OW will price match prices if it is discounted by vouchers either, correct me if I am wrong.
as a customer I am very annoyed because I don't usually shop at Officeworks and it is better I spend it on groceries or fuel.
You were given an Officeworks gift card, and get annoyed when you can't use it at Coles?
Coles is in the same group of companies as OW, I wish they are more flexible with this.
Not anymore, and even if they were, never expect to spend Store A gift card/credit voucher at Store B.
Answers to your other questions:
No you cannot get refund in the form of cash and/or onto your credit card for the amount you paid in gift card.
No you cannot buy gift cards with gift cards.
Both are completely normal and standard practices of pretty much all retail stores.
I have accepted the reality but I need to point out that:
1) I had used Woolworths gift card to purchase other gift cards before so to say they are "completely normal and standard practices" is an overgeneralisation.
You were given an Officeworks gift card, and get annoyed when you can't use it at Coles?
2) I wasn't annoyed that I couldn't use OW gift card at Coles, I was annoyed that I couldn't buy a Coles/Myers/etc gift card using my OW gift card. They are under the same parent company. "As part of the Wesfarmers group… " - Officeworks.com.au's About us page.
So yes, they are the same group.
And again, you cannot use gift cards to buy gift cards no matter how you spin it, even for the same store. Eg. You can’t go to Myer and use their gift card that’s expiring today to buy a new Myer gift card that will expire in 2 years. But you’re welcome to try and report back.
And again, you cannot use gift cards to buy gift cards no matter how you spin it, even for the same store. Eg. You can’t go to Myer and use their gift card that’s expiring today to buy a new Myer gift card that will expire in 2 years. But you’re welcome to try and report back.
Myer indeed you can’t. But at David Jones, you can.
No, unless you got someone who had no idea what they were doing.