Subaru won't service my Toyota 86

So basically I called Subaru asking how much they charge for the expensive spark plugs and service which will set you back roughly $1800 at Toyota and they do it for $900 because they have specialist tools and don't need to raise the engine, but they won't do it to an 86 cos it's not a "Subaru" even though it's the same as the BRZ. Anyone know if I can dispute this and if not, if there's a good Subaru independent that won't charge as much as toyota?
Cheers

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Comments

  • Hey Op, when the new Toyota Supra comes out, can I take it to BMW because it's running a replica BMW Z4 engine, no?

    • +1

      If it doesn't screw up your warranty wouldn't you rather have mechanics that have seen that engine all day every day VS a Toyota tech that's most likely never seen one before? Bit more different in this case cos BMW would charge more and the earlier services would just be fluids + filters so not a big deal

      • To be honest I never got the diff between the 86 and Brz.
        Unlike the BMW and Supra, the 86 and BRZ have very similar chassis except some minor front and rear cosmetic changes.

        Toyota needs to start engineering a new engine instead of borrowing from Subaru and BMW

        • Agreed, only diferences to my knowledge are cosmetic with a slightly more stiff rear suspension

  • Did you get the recall letter? Tell them to change the spark plugs at the same time.

  • is there only 1 Subaru in your area?

    go to a different store?

    don't just call head office (which you may not have, but "I rang Subaru" doesn't narrow it down.)

  • It'd be so funny if he ends up taking it to Toyota who in turn has to hire someone from Subaru to do it.

  • How much do Subaru badges cost?

  • -1

    I have no idea why people buy these "sports cars". They're crap. Should have gotten a WRX.

    • -4

      Lol, a WRX is one of the familys car parked at my place, and while it does do some things better at the end of the day its just a impreza that goes a bit quicker. While its definitely good, don't find it as fun as the 86, but its way more comfortable, and AWD is much better for the street

    • +1

      Define a sports car. Trust me, WRX hasn't fit the mould since the N-Series STI.

      These are rwd, semi-lightweight cars. If it's based by power then I guess you don't class Lotus's as sports cars either.

      • 2L 4c engine that's in an extremely lightweight car that still has barely any HP/T.

        I would much rather drive a car with a 2.5L turbo with AWD than a crappy 2d coupe with a pissy engine with no grunt.

        • Well since you're talking about the STI then $35,590 Drive away VS $56,180 ain't exactly a fair comparison. It's not always about HP and torque unless your drive like crap. I enjoy the 86 more because every time I turn the wheel I don't feel like I'm about to roll over in a boat,
          Put that price difference into a turbo kit and it'll eat the STI for breakfast

    • Sports cars aren't just about the kw they output. WRX imo is an inferior "sports" car to the 86.

    • It has been proven over and over and over again on Natsoft race results records on race tracks around Australia.

      Stock powered 86 brz with the right mods (mostly driver mods) can beat stock powered wrx with similar mods. Easy.

      In fact, i beat my own 200kw atw+ golf r lap times in my 100km atw 86! And it is very obvious, the 86 does not beat it on straights but it can handle and carry speed on corners really well compared to any other cars except those on similar rwd sports car design (mx5, lotus, porsche).

  • +3

    Why are people so upset about this? He is asking a simple question.

    I find it appalling Subaru refuses to service a Subaru engine. How do their margins change at all between servicing a Subaru or Toyota, thought they would want the work - But sounds like your dealer doesn't like doing the job, inexperienced techs, or they don't have the time/it's not worth their time. These con-artist dealers charge $299 for a simple oil change, so $900 for something that takes 5x as long doesn't sound like a good idea.

    Also the people glad they haven't bought a Toyota 86 because of the $1800 service, lol, the same people who pay the $299 for a dealer oil change, and probably can't change their oil themselves. But hey i'm not judging. But no one is holding a gun to your head and forcing you to service your car at Toyota. Go to a Subaru Specialist, or join a car club and find a tech who can do it in their own time, I know there is a Subaru mechanic out Wollongong way that does this very very cheap in your garage with the right tools.

    Also, there is a recall on the 2012-2013 Toyota 86/Brz's, mine included, and will be getting Toyota to change the plugs on it at a much lower cost while the engine is out. And completing the rest of the service myself, or by a Subaru Specialist shop to get the stamp.

  • +1

    Make sure the Subaru 90,000km service includes the spark plug change.

    I'm pretty sure the BRZ needs the spark plugs changed at the 105,000km, maybe why you got quoted the $900 service fee.

    As a note, I got my 86 serviced at Subaru - no issues.

  • +1

    lol, just ring again. maybe the other person didn't know about the BRZ - 86 and just freaked out. Ask for a manager maybe?

  • +6

    I had a similar experience taking my Toyota to Holden.

    They refused to service it…

    me in pic https://bit.ly/2Tw28jF

  • +1

    lol. you called, they said no. stop wasting your life and go somewhere else sheesh

    • -5

      You lurk on online forums just to annoy others and give no advice? stop wasting your life and go somewhere else sheesh

      • +1

        my advice was to go somewhere else but you'd rather lurk into my profile instead while your car sits at home unserviced?

  • Please educate me why spark plugs are so hard to reach on the 86?

    I know spark plugs on horizontally-opposed engines are hard to reach, but not to the point where you have to raise your engine, is there anything special about the 86 that causes this?

    • Hard too reach.. too many obstructions in the way (there's a youtube video of some workaround but not everyone's cup of tea)

  • It sounds ridiculous how dealers charge for maintenance nowadays. It may be good to start servicing your own car now. I've just watch a couple of videos on changing spark plugs on Youtube, it's just removing some components that's in the way so you can get to the spark plugs. Isn't hard.

    I'd only service at an authorised dealer to keep the warranty. But it looks like your car is probably at around 100,000km now so there's no reason to get others to do your car maintenance unless you aren't interested in doing it yourself.

    Oil change, air/cabin/fuel filter change, wheel rotation, wheel alignment, brake pads/discs change, suspension inspection (bushings etc), etc. These things aren't hard to do at all. You just need to get the tools and learn how to do it.

    • +1

      Most of what you said is incorrect

      1. Changing spark plugs on this car isn't 'easy'
      2. He hasn't done 100k
      3. You don't need to service at an authorised dealer to keep your warranty.
      4. You can't do a (proper) wheel alignment DIY. Not sure what sort of tools you are planning to purchase for the occasional WA.
      5. Fuel filter can also be 'hard' depending on vehicle.
  • Plugs are under $200 from a Toyota Dealer for the 86 as a part alone.

    The rest is for the labour and other items listed in the manual for the 54 months or 90,000km service. Yes, getting to and replacing them requires specialist tools and tiny hands.

  • +1

    Buy some Subaru badges and change the Toyota ones while you send it to the Subaru dealership. Replace when you get the car back.

  • +1

    Take it to "Import Monster", a sponsor of the Victoria BRZ/86 Club. I can point you in the right direction.

  • +3

    i still dont understand the person who drives a toyota 86, then a golf gti yet still chooses the 86.

    • +1

      Really depends what you need the car for. If you want a daily car with a bit more oomph, the GTI is good in this regard, but thats all it is, a golf that goes a bit quicker. When I drove one the power delivery was very well sorted, perfect for a daily, minimal turbo lag etc, but everything else just falls apart. It's a car that looks good on paper, but just isn't that fun, and that's why I got the 86.
      1. Much better manual gearbox (not that the golf can talk because it doesn't even come with one anymore)
      2. RWD is much more fun than FWD
      3. Much better handling, body remains nice and planted, even if the prius tyres dont
      4. Much cheaper
      5. Much more fun to wring the 86 out than the GTI

      At the end of the day, Nr 1 priority was fun to drive and I feel like I got that with the 86, didn't want a docile car that's a bit sporty when you want

    • Having owned both, had a mk6 gti in the past and currently a golf r and 86; i can certainly tell you if you like driving and motorsport, the 86 has a lot to make you happy. E.g skid pan.

      But for purely daily commuting, gti or r is better. Thats why you see a lot on the roads. These cars however, are hopeless on skid pan..

      • i get that being on a track/skid pan the 86 would be more fun, but lets be realistic. 99.9% of buyers wont be tracking their 86's and 99.9% of the time they will just be sitting in traffic

        for this purpose the golf gti wins hands down, in every way. even the build quality is miles ahead. i used to have the mkvi golf r but would honestly rather have the gti. the larger turbo didnt do it any favours in traffic, wheras the gti was more "peppy".

        • Thats why i have both cars. Rwd manual for fun motorsport days. Tuned awd turbo for lazy cruising long distance driving days.

          And another turbo fwd mini for fuel savings day.

      • Skid pan, obviously 86.

        Track - if you're going for times, the 86 isn't even in the same league as the R given the same familiarity and skill of the driver.

        The AWD on the R is very forgiving and you can take the corners much hotter. Granted, the tires are going to suffer but do a 5 lap race and the 86 would be noticeably behind.

        86 is plenty of fun but it's very much not a speed car.

  • Anyone know if I can dispute this

    hahahaha not a chance.

    • of course you can. Anyone can dispute anything. It doesn't mean they'll be successful. The outcome always depends on the 'quality' of the dispute. i.e how/when/where/who you communicate to, how you frame the dispute and how good a negotiator you are. That's what essentially separates the 1%-ers from the rest.

      • Sure you go and dispute it then, but as you said

        The outcome always depends on the 'quality' of the dispute

        In this case, Subaru has no legal obligation to offer service or support for the toyota product, Simple as that. REGARDLESS if they are the 'same' product with different badges.

        good a negotiator

        BTW this has NOTHING to do with it.

        So back to my original statement, not a chance, so don't waste everyones time.

        • Spoken like a true 99%-er lol

          • @gimme: hahaha Next up, you're going to say LG should be fixing the OP Samsung fridge.

            Subaru has no legal obligation to offer service or support for the toyota product, simple as that. If they say NO, then the OP has no legal path to force them.

            As for your negotiator skills, hahahaha why don't you call up Subaru and get the OP a servicing appointment then for their toyota.

            • @JimmyF: Since you're being so literal, LG would probably fix Samsung fridges. Authorised repairers service many brands.
              But anyway I think you're missing my point but that's ok. As I said it's a mindset that some people have and most don't. It's easier to walk away from situations when you assume the outcome will not be in your favor. Minority won't take no for an answer if it's important enough.

              • @gimme:

                LG would probably fix Samsung fridges.

                Yeah nah LG won't, but yes

                Authorised repairers service many brands.

                That they do, yes a multi vendor place would service your samsung fridge, but they wouldn't be working as LG doing it, it would them working as 'samsung'.

                Now Subaru only services Subaru and no one else. So again Subaru has no legal obligation to offer service or support for the toyota product

                Now it was a Subaru/Toyota servicing center, then thats a different issue.

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