Can't Bridge Exetel ZTE H268A to D-Link DIR-895 AC5300 Router

Hi,
I bought a D-Link DIR-895 AC5300 Router from one of the deals posted recently hoping to bridge it to my current Exetel ZTE H268A. I am able to put the ZTE H268A into Bridge Mode but cannot get the D-Link DIR-895 AC5300 to connect to the internet. I am on Exetel FTTN nbn50 plan.
Not sure if my settings are wrong or it's a hardware issue.

Anyone with any insights would be appreciated.

Comments

  •  

    Have you connected the WAN port of the D-Link to any ethernet port (except WAN) of the ZTE?

    Have you ensured NAT is turned off on the ZTE and that it's turned on on the D-LINK?

    •  

      Hi,
      Thanks for responding.
      I have tried different Ethernet ports as you suggested but still no luck.
      With regards to NAT, I only see that option only when the ZTE is in Routing Mode, as soon as I switch to Bridge Mode, most settings are removed.
      Only settings for Bridge Mode are:
      - DSL Transfer Mode: PTM/ ATM (PTM)
      - Type: Routing/Bridge Connection (Bridge Connection)
      - VLAN: ON/OFF (OFF)

      Let me know if you need further information on my settings.

  •  

    Check your ZTE's settings against this.

    Next directly connect your PC to ZTE. On your PC, create a PPPoE connection with your ISP credentials and test if it works. If it doesn't then something is wrong with the ZTE. If it is, check the settings on the D-link.

    •  

      Yes, that's the site I based my settings on. It seem quite straight forward from ZTE's side. And yes, the internet is working fine on ZTE, I am currently using ZTE's connection to write this message.

      On the D-Link, I followed the setup wizard which is also straight forward (choose connection type (PPPoE) > Enter credentials > choose wifi SSID + password > choose router admin password).

      I have tried resetting numerous times as well as factory reset on ZTE as well as D-Link but it still failed to connect to the internet.

      I was hoping any D-Link DIR-895 AC5300 owner can confirm that they have successfully bridged their router to their modem or is it the case that this model of router don't work with FTTN conections.

      •  

        Are you using ZTE from PC on a PPPoE connection? If so then it is very strange. The router doesn't see the FTTN, it only talks to the modem and the modem handles the FTTN part. Sounds like the settings on the Dlink is probably incorrect. Skip the wizard and go directly to WAN setting. Double check:-

        • user name is correct and includes the @xxx.xxx bit
        • password
        • DNS server (Primary DNS: 220.233.0.4. Secondary DNS: 220.233.0.3. Additional DNS: 58.96.3.34)

        and all other settings.

        •  
          • Yes, ZTE from PC is on PPPoE.
          • I am certain username and password is correct as I copy/paste it in ZTE and DLink.
          • I entered in the DNS numbers you suggested, I was only able to use Primary and Secondary, no field for "Additional DNS". But for some reason it is saved but it doesn't show up on the main page.

          I took some screenshots to show you my settings but I don't know how to post on here, can you please advise?

          Thank you for your help.

          •  

            @Travis J: Upload the screenshot onto imgur and share the link.

            •  

              @trex: My settings for ZTE and D-Link:
              https://imgur.com/a/MDZCsen

              Please let me know if you need any further info.

              •  

                @Travis J: From your first photo, the connections are named "Exetel_Bridged" under DSL and "Exetel_eth" under Ethernet. Can you try re-naming so that both names are "Exetel_Bridged"?

                In this forum, OP said to delete other items and to leave only one, the new bridge.

  •  

    Is there a reason why you prefer the D-Link to do the routing?
    Why not just leave the internet connection and routing to the ZTE and just use the D-Link as an access point?

    •  

      One of the main reason is the USB port on the ZTE is disabled. And I'd like to use the USB 3.0 on the Dlink to share media.

      •  

        If internet and routing work fine on your ZTE, I suggest leave them as is.
        Change your D-Link's IP to one of ZTE's DHCP server range, I usually choose the last number.
        Turn D-Link's DHCP server off.
        Connect an ethernet cable between any of the LAN of ZTE and LAN of D-Link.

  •  

    Just make sure you're using the WAN (Internet) port on the D-Link to connect to the Exetel modem. The D-Link router is incapable of connecting via other LAN ports or WIFI. :)

    •  

      The router itself won't be able to connect to the internet if you connect to its LAN. To update firmware, or sync time, etc.
      But if connected with another router serving DHCP is set correctly, then all connected devices should be able to connect to network and internet just fine.

      •  

        I don't understand what you're trying to say exactly. The OP is trying to use the Exetel device as a modem, hence needing to plug it into the WAN (Internet) port. Unless you're pointing out that you can use it like a switch or wireless access point (using the Exetel device as a router)?

        •  

          Sorry for the confusion. I was referring to setting the D-Link up as a parallel router, as described in my reply above.
          OP will still be able to use D-Link to share media as wanted.

          • +1 vote

            @Trung: Oh I see. Yes, that's probably possible, but actually not recommended. Reason being, the D-Link router is a beast. It will route traffic quicker and provide far more advanced features, such as traffic management (QOS). Using the Exetel modem as a router adds another hop for internal traffic which the D-Link cannot control.

            Let the D-Link router do what it was designed for :).

            •  

              @roseycheeks931: Agree.
              OP should only try my suggestion if devices still need to be connected to Exetel router.

            •  

              @roseycheeks931: Hi roseycheeks931,
              Yes, Ideally I would prefer to use the D-Link to take advantage of it's advance features.
              Do you own the same D-Link as me?
              Did you manage to get it to work with just putting ZTE into bridge mode, plug WAN ZTE into WAN D-Link, then follow Wizard on D-Link?
              This is my settiongs for ZTE and D-Link, can you see if i left out anything?
              https://imgur.com/a/MDZCsen

              •  

                @Travis J: Some comments from what I see…

                • It looks like your ZTE modem is setup perfectly.
                • Does the ZTE report line rates?
                • I assume you are already, but should be using LAN port on the ZTE modem.
                • VLAN bridge can be disabled on the D-Link, unless you really know what you're doing
                • Leave DNS as auto, or use google ones. This won't impact the problem however. The missing DNS numbers in status is a red herring.

                What do the logs on the D-Link say? It might indicate if it's auth, or ATM level problems.

              •  

                @Travis J: Settings all looks okay. Please confirm that on ZTE's LAN1 is connected to D-link's Internet Port. On the Dlink is the light for internet lighted up when plugged in? Likewise on ZTE is the light for LAN1 flashing? Might wanna try using a differnt LAN cable to connect D-link and ZTE just to rule out faulty LAN cable as a cause.

                •  

                  @trex: confirm that on ZTE's LAN1 is connected to D-link's Internet Port
                  - ZTE LAN1 is connected to D-Link Internet (2nd last image
                  https://imgur.com/a/MDZCsen )

                  On the Dlink is the light for internet lighted up when plugged in?
                  - There are no light next to LAN ports like on the ZTE, however, there is an Internet light at the top of the D-Link which blinks orange, indicating an error (last image https://imgur.com/a/MDZCsen).

                  Likewise on ZTE is the light for LAN1 flashing?
                  - ZTE LAN 1 is solid

                  Might wanna try using a differnt LAN cable
                  - I have tried that also, still no luck

                  •  

                    @Travis J: Try re-naming the connection to the same name as mentioned in my other comment and also about deleting other connections.

  • -2 votes

    Why bridge it? Why do you need the ZTE involved at all? Just plug the D-Link into the NBN port. Bridging is just introducing another power consuming, failure/vuln prone device into the chain for no reason. All you need to do is login details using the router's set up wizard.

    Login type: PPPOE
    user: <AreaCode><ServiceNumber>@<state>.exetel.com.au (e.g. [email protected])
    pass: acct password

    •  

      A very valid point :)

    •  

      Just plug the D-Link into the NBN port.

      How do you mean? The D-Link DIR-895 AC5300 I got is a router only, no modem.
      I am on FTTN, the internet cable is like a phone cable (rj11), all ports on the D-Link DIR-895 AC5300 router are LAN ports(rj45).

      Do you mean I get an adapter from rj11 to rj45 then plug that directly into my router? Will that work?

      •  

        No, that won't work as per my reply to p3rsonally.

    •  

      He has a FTTN NBN. From the premises to the node, it is still on regular copper connection so there's no NBN box to hook the D-link directly to.