TRS Claim with Chemist Warehouse Online Purchase

joewg12 on 11/02/2019 - 10:06
Last edited 11/02/2019 - 12:54

Hi All,

Does anyone have successfully claimed the tax back from Chemist Warehouse online purchase through TRS?
I claimed my CWH online puchase early December but after 60 days, I still didn't receive any refund. So I contacted them lately and was told that the ABN number on the invoice is invalid. The staff asked me to provide them a valid ABN number and they could process it. I talked to CWH in regards to this problem. However, they provided me the same ABN number…..
Can anyone advise what can I do?
Thanks.

Travel Tourist Refund Scheme

Related Stores

Chemist Warehouse
Chemist Warehouse

Comments

  • [Deactivated] on 11/02/2019 - 10:12

    You can only use the ABN listed on the invoice, any subsequent changes will require a new invoice with the amended details.

    Just keep in mind though that you can only claim TRS for GST-applicable goods, which typically does not include medications.
    Items such as accessories, make-up products and fragrances, for example, may be accepted.

  • pradeepborah on 11/02/2019 - 10:24

    What can be claimed and what can't: https://www.abf.gov.au/entering-and-leaving-australia/touris…

    You may do ABN lookup to check if the ABN is correct: https://abr.business.gov.au/

    • joewg12 on 11/02/2019 - 10:48

      I just checked and it should be valid, right?

      Entity name: The Trustee for ePharmacy Unit Trust
      ABN status: Active from 10 Jun 2016
      Entity type: Fixed Unit Trust
      Goods & Services Tax (GST): Registered from 29 Jun 2016
      Main business location:
      VIC 3072

  • colaman on 11/02/2019 - 12:42

    They probably didn't know what an ANB was.

    • Quantumcat on 11/02/2019 - 12:52
      +1

      Yes I was going to comment that the OPs first mistake was providing their ANB number

  • Randxyz123 on 11/02/2019 - 13:21

    What did you buy ?

    You can’t claim certain items.

    • Stewardo on 11/02/2019 - 13:55

      Hopefully supplements and baby formula

    • joewg12 on 11/02/2019 - 13:56

      Just supplements. They are fine with the items. The rejected reason is invalid ABN number.

  • TiLLiCoMe on 12/02/2019 - 21:51

    was it all on the one invoice or did you have more than one invoice?

  • ur enq on 23/02/2019 - 16:00

    Should be able to claim as long as the total from SAME ABN is more than $300 and if the items are eligible for TRS (eg. honey is not one of it)

Login or Join to leave a comment
Login Join