Ticketek Print @ home

Can some one please explain what cost's are incurred on Ticketek's behalf for Print-At-Home tickets. We supply the ink, paper, internet provider and yet somehow they charge $2 for their server to generate the image for the ticket. If 20,000 tickets are sold for one event l highly doubt it cost's them $40,000 to cover cost's of generating the tickets. Print at home tickets used to cost nothing !!! Is this fair or have l been living in a cave too long?

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Comments

  • +13

    Ticketek are the scum of the earth, yet we have no other choice!

  • +8

    This is similar for village cinemas charging the online booking fee. They save on labour costs and still charge the fee.
    Moreover, the booking fee is greater for gold class, as if it costs them more if someone chooses to book gold class.

  • +5

    I'm impressed your cave has a printer, internet and electricity.

    • +1

      You aint seen nothin' mate. I got pole dancers too. lol

  • -2

    enterprise level pdf conversion with adobe and email and web servers to send you the tickets cost money

    • I can appreciate that, but 40 grand for 20,000 tickets? Pull the other one.

  • +2

    It could partly be for paying for stuff like servers and all that, not to mention people to run it all. Lets be honest though, they're a company so they charge as much as they can wherever they can. The biggest difference with Ticketek is that they're obvious with their predatory nature, capatilising on everything they can.

    Most other companies would be willing to let go of the very little saving just for the hassle and more positive name but if you pretty much run the ticketing industry and don't have to be competitive, you become a company that will make mint taking advantage of people.

  • -1

    Can some one please explain what cost's are incurred on Ticketek's behalf for Print-At-Home tickets.

    You answered your own question….

    they charge $2 for their server to generate the image for the ticket

    Bingo.

    Print at home tickets used to cost nothing

    With Ticketek? Thought they always charged….

  • i didn't realize they started charging q fee for print at home. so there's now a booking fee and delivery (print at home) fee? unbelievable.

  • I always check the costs for each option.

    If the print-at-home option costs the same as having the tickets mailed out to me, and I don't need the tickets immediately, then screw them - THEY can print the tickets & mail them to me.

    • But then you might not receive the tickets - I recently went to a show and the tickets never arrived, got lucky that the venue were willing to reprint tickets for me

  • $2? I thought they are charging like $6-$7.
    But yes, this is like double dipping.
    You get commission from the event organiser for each ticket sold, they also get charge buyers everytime we buy ticket.
    I understand that running a website with sale system cost money but that cost should be factored in the commission.
    Imagine if we do online shopping and buy something and the seller charge additional $ on top of the goods price, just because.

  • It's just a legacy name for a fee that they can still get away with. Didn't airlines charge insane/excessive booking fees until it was banned a few years ago?

    and stamp duty…created centuries ago when physical documents needed actual stamp marks on them a proof they have been paid/are now legal.

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