NBN Installation Questions

johninmelb on 17/03/2019 - 15:31

I am about to pull the trigger on getting the NBN installed. Time is running out as we only have a few months left before our ADSL etc is turned off.

In any case, for some strange reason the internet has slowed down here even though people in the area will have been moving over to NBN which has been available since last August. Methinks there is some subtle manipulating going on to force us on to NBN.

In my area it is HFC which I know next to nothing about. I'm in a block of units and they've laid coax cable from the street to each unit.

Currently with TPG ADSL with an unlimited plan, free phone calls including international. They are not the best, but other than a couple of issues over the time, I have managed ok with them. Will probably stay with TPG though am annoyed that the free international calls option is not available on NBN plans. Looking at taking the 50 mb plan.

Do I get a choice as to where they put the modem or whatever it is they install in the house? They seem to just put it inside closest to the exterior termination point to save time and money. Two installations done on units here so far look unsightly with white poly pipe down the brick walls. But I guess we have to live with that. Currently my ADSL wireless modem is in my "office" which is in the centre of the unit to give us wifi coverage and is some distance from where the NBN cable is on the outside wall.

What happens with the landline phone? Do they hook up the NBN cable to each of the existing phone points in the house? Do our existing phones still work - currently have a Uniden premium DECT handsfree phone.

Anything else I should know? Find this all very confusing, and have been delaying getting it installed because of all the unknowns and horror stories we read in the papers of botched implementations.

Internet Broadband nbn

Comments

  • whooah1979 on 17/03/2019 - 15:33

    Methinks there is some subtle manipulating going on to force us on to NBN.

    This would be incorrect.

    • Cheeper on 17/03/2019 - 16:05

      No such "subtle maniputlating".. just a ton on political propaganda pushed by people with a personal agenda.
      The reason why people are forced onto NBN is about minimising cost.
      It would be expensive to run two network types to all homes and therefore the obsolete network is disconnected after a set time. If it was retained it would mean more cost would have to be passed onto the consumer and we do not want that.
      So sad how so much rumour and secret whispers have been circualtated about all this.

      Your chosen NBN provider should/will provide you with all the information you need for setting up your phone, connection, etc.

  • scrimshaw on 17/03/2019 - 15:40

    Methinks there is some subtle manipulating going on to force us on to NBN.

    There is additional interference and attenuation when different types of DSL technology is applied on the same copper cable.

    Once everybody is off ADSL and switched to FTTN, the speed normalizes.

    Outlined in this document

    "During Co-existence Period for the NEBS supplied by means of the NBN Co FTTB Network, exchange based ADSL and Special Services may also both be present. During this period optimal VDSL2 line speeds will not be possible due the use of Downstream Power Back-off (DPBO) at the VDSL2 node and cross talk from the exchange based services. Customer should therefore consider these factors in the selection of AVC bandwidth profiles. Sections 3.2 and 12 of the Product Description for the NBN Co Ethernet Bitstream Service describe the speeds which will be available during this period."

    Landline phones need to work via VoIP (voice over IP), of which you will need to find out from TPG how to setup voip if you are not buying a router from them.

    You might not have much choice as to where you can put your cable modem, for ease of installation it is just placed closest to where the external box is and the contractor will just do whatever it takes to get the job done within that day (they usually have to do multiple installations in a single workday).

    Make sure you watch them like a hawk to make sure they're not doing any shoddy cabling jobs.

    • [Deactivated] on 17/03/2019 - 16:11
      +2

      NBN is HFC for OP so there is not 2 technologies on the same copper wire.

      • scrimshaw on 17/03/2019 - 17:27

        oh yeah, slipped my mind there.

        in that case probably water ingress if it has been raining.

      • Beanvee on 18/03/2019 - 15:57

        iirc NBN runs different DOCSIS standards to original cable providers which is why you can get higher uploads on their HFC network.
        They bought the cable network from the ISP's, meaning they must be supporting both standards concurrently until everyone is across?

        In saying that my cable hasn't slowed down at all since NBN came to my area, so running both standards may have no impact at all.

  • dcep on 17/03/2019 - 16:22

    i thought hfc just reuse the existing telstra foxtel co-ax port,

    they won't be pulling new cabling so you can't pick new spot for new outlet ?

    • johninmelb on 17/03/2019 - 16:48
      +1

      No Foxtel here, so whatever I get will be new. The NBN crew came in last year and dug up concrete driveways etc, to install co-ax from a new pit in the street outside our block of units. That in turn was connected to the HFC cable running on poles on the opposite side of the street. Consequently we now have road surface problems all the down the street where they dug trenches across the road.

      Every unit has a new cable termination on the outside wall, so that indicates to me that no unit in the block previously had Foxtel cable installed. A couple of units did have satellite dishes so I guess it was too hard or expensive for Foxtel to put cable in.

  • dcep on 17/03/2019 - 16:23
    +1

    for some strange reason the internet has slowed down

    raining

  • hawkeye on 17/03/2019 - 16:39

    They seem to just put it inside closest to the exterior termination point to save time and money. Two installations done on units here so far look unsightly with white poly pipe down the brick walls. But I guess we have to live with that.

    You'll end up with the same a NTD and a modem from TPG
    I had to use powerline and a switch to the office to make up for the poor wifi signal.
    You could run the NTD back to powerline then plug the modem into the room you want with another powerline adapter.
    I'm not sure if that will cut your line speed down doing it this way someone else might know more on that.

  • FuzzyWolf on 17/03/2019 - 17:52

    I just had nbn installed 2 weeks ago also with TPG moving from adsl. We don’t have foxtel/cable tv and our unit wasnt very big so they gave us a choice we pretty much can put it anywhere so we decided on a double brick wall in the living room closer to the back to avoid ugly pipes from the ceiling and near power outlets. With HFC you get a nbn cable box and a TPG wifi modem and once they done migrating your phone number, you plug your current phone into that modem. So far I have no problems or issue with the nbn or tpg and the wifi modem they gave us seem pretty decent.

  • Some Human on 17/03/2019 - 18:09

    You get a choice where it goes, but they will argue with you until you agree to put it in a place that’s more convenient for them. I wanted mine in the kitchen as it’s midway in the house. The man argued it was easier to install in the lounge. I was too sick at the time to argue and allowed this. I’m still not happy about it.

    • jimbobaus on 17/03/2019 - 18:17

      Technically you don’t get to choose where it goes.
      The nbn guidelines state that interior infrastructure goes on the wall closest to external infrastructure.
      Some installers will be nice and put the equipment where you ask them but they are not obliged too.
      If you want the outlet somewhere that is not covered by the guidelines you need to get the hardware installed by nbn and then hire a licenced nbn tech to come out and relocate the connection.

    • whooah1979 on 17/03/2019 - 18:33

      I wanted mine in the kitchen as it’s midway in the house.

      You saved a lot of headaches by not pushing this. The last thing you want is for them to start drilling holes all over the place.

  • Laziofogna on 30/05/2020 - 10:56

    Can someone clarify this please, on a letter from NBN telling me phone and adsl will be disconnected soon in my area they say NBN connection does not involve any fee, but when I look at providers they all mention installation fees from 99 to 300 dollars? It is hfc.

    • Costanza on 30/05/2020 - 11:02
      +1

      NBN charge $300 if it is a new development/etc. Places that never had a phone line or HFC pre NBN. So no fee for you as already have adsl.

      The other fees are RSP/ISP specific. www.aussiebroadband.com.au have no joining fees as do many others.

      • Laziofogna on 30/05/2020 - 11:30
        +1

        Thank you, much appreciated. Larry David's fan (Costanza)?

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