RAC/RACQ Life Insurance No Longer Offering AIA Vitality (outside WA/QLD)

I just got an email from AIA Vitality notifying me that RAC will only include AIA Vitality in covers purchased by WA residents.

I currently use AIA for gym membership and get a lot of vouchers from it too.

Any plans for what’s he next best option to get AIA inclusions without buying exorbitant policies like the private health insurance policies that include it?

AIA Australia (AIAA) partners with RAC, a state-based membership organisation in Western Australia (WA) that exists to provide products and services to its state-based members.

and

"AIA Australia (AIAA) partners with RACQ, a state-based membership organization in Queensland (QLD) that exists to provide products and services to its state-based members.

Accordingly, from Monday 15 April 2019, RAC Life Insurance policies will only include access to AIA Vitality for individuals residing in Western Australia (WA).

Effective from Monday 15 April 2019 your AIA Vitality membership will cease as our records indicate you reside outside WA and as a result you will no longer meet the eligibility criteria.

While you will no longer have access to AIA Vitality, you are still protected by your RAC Life Insurance policy. We welcome the opportunity to continue to serve your insurance needs. However, if you decide your life insurance policy is no longer suitable and cancel by 15 May 2019, AIAA is willing to provide you with a goodwill gesture equal to the amount of premiums you have paid since the commencement of your policy (see more details below).

UPDATE
I just spoke with AIA - you will need to sign up to a new policy that includes AIA and then call AIA to link your existing AIA account to your new eligible policy. You’ll need to do this with enough time for AIA ato do the processing on their end so ASAP was recommended.

For VIC customers they are recommending myOWN or GMHBA however they are quite expensive. They also recommended trying iSelect as some customers had called and had been speaking with them to access other policies? Sounds a bit meh but worth trying.

UPDATE 2:
I received an email from Virgin Active saying they would honour the 50% discount until 17 July, and then onwards offer a 35% discount.

It’s still not as good as having the full AIA benefits but it’s pretty damn good service. Email below:

We really value our relationship and so when these changes take effect, Virgin Active would like to maintain your current membership discount until Wednesday 17 July 2019.

Following this period, we still want to make sure you're benefiting from a fantastic rate on your membership so from Thursday 18 July 2019, we will provide you with a discount of 35% off the current applicable membership price.

Related Stores

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Comments

  • +4

    So I've done two things, I called AIA and they were happy to cancel and refund my twos years worth of RAC Life insurance premiums.
    They told me I could do this immediately and if I bought a new qualified product by the closing date in mid April, I would carry over and not need to do anything to stay on.

    So I cancelled the RAC life insurance (gave them the policy number).
    Switched private health to GMHBA.

    GMHBA was very similar to what I had already so I was happy to change - also get a Fitbit charge 3 in a promo.

    I still have 12 months left of a fitness first platinum contract so ~$72 per quarter cash back maintained.

    I plan to see out the gym contract and reassess PHI in another 12 months.

    • +1

      thanks for that, just quick question did you cancel the policy through RAC or via AIA? Just a bit weird that AIA would refund it to you if your policy was with RAC.

      • +1

        LOL DW, I'm retarded. Didn't even read the email properly.

  • Does anyone know how we can get AIA Life Insurance paid through by Super? Cheers

    • You need to get it through a financial adviser, refer to firestint's post

  • +1

    I have AIA Vitality through GMHBA Bronze Cover - I find it reasonably priced. Currently paying $56 a fortnight, and I switched from a junk NIB Policy that was $44 a fortnight. The benefits of AIA easily make up that $12 a fortnight, plus the GMHBA insurance itself has good extras and hospital coverage.

  • See update 2 if you go to Virgin active.

  • What is the best option for people that are joined with Anytime Fitness, as I joined with them through AIA last month.

    Any help will be highly appreciated.

  • -5

    Move to WA.

  • +1

    Is anyone else not able to log in tonight to the Vitality app, with server errors?

    • +2

      I couldn't login around 7pm due to server error. But it's working now.

      • +1

        Thanka! Must just be me since it’s still happenong

        • +1

          Still not working for me either

  • Anyone know what discount you get for Fitness first ?

  • You would need to speak to an life insurance specialist or financial adviser to obtain AIA life (Life, TPD, Trauma, IP) insurance. You can then obtain vitality membership through this, especially to get the full benefit! I think you can also get AIA's private health (MyOwn) to get the vitality benefits also.

    I am a financial adviser but in no way affiliated with AIA, just use it :)

    • Soo, can we talk about my urgent need for <insert the cheapest> insurance with AIA vitality benefits?

  • Thanks @alllieet and @sammym for the mention, we’re happy to help.

    If anyone else needs assistance taking out a policy so you can keep your AIA Vitality membership give us a call on 1300 135 205 or visit our website, https://lifeinsurancedirect.com.au/. We’ve already helped several people from this forum. Our team is standing by to help you keep your Vitality benefits and rewards.

    • +3

      Thanks @LifeInsuranceDirect.

      Are you able to confirm that the $120 AIA fee is in addition to the premium for the insurance policy taken out via LifeInsuranceDirect? If so, when is that fee charged? Thanks.

  • Hi @newchump. If you pay your policy premium monthly, you'll only pay $10 a month ($120 per year) for your AIA Vitality membership. This fee is in addition to your AIA Priority Protection premium.

    • How come another poster mentioned his $10 a month is waived for 2 years when he called you up for a quote?

      • +1

        Good question

        @LifeInsuranceDirect, what @firestint is referring to is this comment from alllieet which is then supported with this comment from alllieet.

        I just signed up through LifeInsuranceDirect and in my policy statement it specifically states "AIA Vitality Monthly Contribution (GST inclusive) $10.00"

        Can you please explain?

        • +1

          Seems like this person works for Life Insurance Direct

  • Thanks @New Chump. Will do the same.

  • Has anyone been able to get premium economy availability on east coast to HKG with the flight benefit? If so, which dates . Apologies if this is not the right place to post

  • Has anyone had any luck with getting rewards vouchers (the ones you get every 5000 points) since the email notifying of the cancellation?

    • Yes, I got my shopping voucher for 10000 points.

      • Thanks Rigby. I didn't hear from them for a few days when I hit a milestone so I thought they had removed that as well. Can confirm I got mine today!

  • So my current deal is $39 per fortnight for Virgin Active membership (50% discount off normal rate). I then pay $8.38 per fortnight for RAC (due to expire next week), so total of $47 per fortnight.

    After July 17 it will drop to a 35% discount, instead of 50%.. So cancelling my RAC, I will only be paying $51 per fortnight for Virgin Membership.. $3 (/$1.50 per week) difference to my current situation, however no AIA benefits. Also, will get my premiums back for the last 2 years of RAC..

    I think I'm fine with this outcome.

  • Looks like I'm opening an account with Rest Super

  • Are people based in QLD still eligible for AIA Vitality under an RACQ life insurance policy or do they need to purchase health insurance?

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