So i am in Woolworths yesterday (evening 6:30pm) in the seafood section. They have Banana prawns on clearance however there is none on display (all sold). I call the assistant and tell him i would like some Banana prawns and ih he had any "out back" in the coolroom…. He straight out told me "probably not" and if yes, its too late in the day to get more out…. After a discussion with him and a few minutes passing, i finally persauded him to go look, which on return, he said no, they are all sold.
I ended up buying frozen chinese prawn meat instead
At the checkout, and still thinking what had happened, i call on the manager and explained what had happened. She said what here and she would go have a chat to the assistant. Before she left, for benefit of doubt, i asked that she check the coolroom for available stock (i believe he lied to me)
When she returned, she said that the assistant in the seafood section should have told me that they already met their daily allowance for selling the clearance item….. Why a daily allowance was asked by me, especially if the item is a clearance product??…. The manager went on to say "it gives everyone a chance to buy some at a good price"….
Now this is where i am having trouble understanding…. I thought clearance means lower the price to attract buyers and sell all of the stock as quick as possible…… Not save stock to sell the next day….
Anyway, it continues with a hot discussion with the manager….. Finally, and get this, i ask for a rain check at the same price which i was given…. Like, yes i will be back this morning but, its the same thing….. They could have just given me the prawns there and then….
Finally, when i quizzed the manager about the available stock in the coolroom, she said yes there is, so the guy in the seafood section clearly straight out lied to me….
Pretty bad conduct from woolworths….
So the question is, can they withhold stock from sale if it is a clearance item….
Oh, i have just checked my raincheck before leaving my home to go to woolworths, and the manager forgot to write down the price (i think they were about $11.50 kg) of the prawns….. Looks like i am in for another challenge this morning hahaha…..