New to NBN: ISP Supplied Modem Vs Byo and Aussie Vs Tangerine Vs Mates

Hi,

I've been looking into my options and are at that point of sending myself a wee bit crazy.

My situation is:

On 10/04 my optus cable will be cut off and i need to get nbn sorted asap (didn't sort earlier as we were up until recently moving). I am hoping to minimise my time without internet. Is there any likely difference between the providers at to how quickly i can get hooked up or is that at a more nbn co level regardless of supplier?

I am trying to decide:

1) which provider between Mates, Aussie Broadband, and Tangerine. Price is important but i am willing to pay slightly more for likely better service and quicker installation. I will go with the 100Mbps plan. At the moment pricing for 4 , 6 and 12 months is as follows

Tangerine: $280, $420, $900

Mates: $316, $474, $948

Aussie: $316, $474, $1068

2) whether to just go with their preconfigured modem/router or byo. They all provide the NetComm NF18ACV for $100 (tangerine) or $150 (mates and ABB). If i byo then so far i am considering the ASUS RT-AC68U for $225.

Is it much easier to just have their preconfigured router? The reviews seem mixed.

My setup is a 2 storey 3.5 bedroom mongrel house with some external brick walls (others wooden cladding) but no internal brick. We will use it for netflix, wifi printer and up to 4 phones/tablets/pcs at a time. Would probably like to have a hdd with photos etc connected by usb for shared access.

Thanks for any input peeps.

Chewbot.

Comments

  • most telcos will have documentation that explains how to setup your own BYO router / modem.

    it is also possible to use the preconfigured Netcomms as just modems, just set it to bridged mode and connect via ethernet cable to a router of your own choice, like the ASUS you mentioned

    If your house is large then you might want to research some mesh-based options. Uniquiti, Netgear, Google, TP-Link and Tenda all have good mesh options.

  • 1) Aussie BB is the safe option and pretty guarenteed to get max speeds.

    2) NetComm NF18ACV is easily configured for whatever network you choose to jump to. They send you a file with the settings and you just enter them. I would suggest sticking to that unit then have additional routers as and where required in your house.

  • I am on Tangerine, BYO modem. It was really easy to set up, just go on to your router home page and click through setup and input the username + password. My technical skills are quite limited but I got it to work :) Aussie call centre as well

    • Happen to have a Referral code?

      • Shure , hope its ok to post here as I can't pm you

        Unique Referral Code
        LANCECC36A

        • I think I already got one… but I'll double-check. It was actually a lot of trouble as after registering the code still didn't apply and I had to contact support and they should be removing it off the first bill…

  • I am with AussieBB, they seem a bit more proactive than the other ISPs I have been with. I would recommend deciding asap and booking in a NBN installation date. When I got NBN installed, my appointments were cancelled twice without notice and I could only book at least 1 week in advance. Basically, it took a while back then, not sure about now or cable as I have FTTN.

  • +1

    I'd go with ABB and BYO modem. The NetComm NF18ACV is an OK modem but not great. It's got known firmware issues with IPv6 for example. As more and more ISP's start rolling out CGNAT IPv6 support is going to be important down the road. Asus modem's are pretty much the best for a home user.

  • ISP supplied modems are usually crap because it's a cost to them to supply it and if it works well then you use more data which they don't want in our pathetically bad private telco sector.

  • Here is a old but similar discussion.
    https://www.ozbargain.com.au/node/393628

  • +2

    Thanks to everyone's responses. Helped clear my head.

    FWIW I ended up going with Aussie and will buy my own router (probably the ASUS RT-AC68U).

    Thanks again.

    • The OzBargain gold standard.

    • That ASUS is a router and not a modem+router. You asked about BYO vs RSP modem. Exactly which type of device do you need? You don't seem to understand at all. Check what kind of nbn technology you'll be connecting to.

  • Spintel. $54.95 unlimited, definitely bring your own router. Nbn50

    • Is that promo pricing? I got $54.95 for unlimited but $10 extra for nbn50

  • I'm happy with Mate - I gave them a go as they were a little cheaper than ABB they've been great so far. I'm in a old area that should never have even been considered for FTTN, so everyone in our area calls their providers much more then usual, and they've been great with any issues, including doing what they can to push the NBN to actually attend issues in person rather than remote checks. I think the Australian based call centre with technical support staff makes the difference. Our neighbour has switched over.

    The router you've mentioned is a router only; from memory for a cable connection you'll need need a modem designed for that type of connection. We have a separate router though as it is handy for improving signal strength in the house - if you do this too, just turn off the wireless in the modem.

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