How to Avoid Internet Downtime - Switch from Telstra Cable to Other NBN Provider for The First Time?
Last edited 18/04/2019 - 13:44 by 1 other user
Hi, NBN (FTTC) is coming to our street and I am thinking of changing from Telstra cable ( no contract) to a cheaper ISP like Kogan. I am very confused about the actual change over procedures. I understand for new NBN connection, a NBN technician will install a NBN box inside my house and the new ISP will make the appointment. I am confused as to when should I contact Telstra to cancel my current cable internet to avoid any internet downtime. I ask Telstra and they require a fix termination date.
Should I go with Telstra again for the first NBN connection and change to other ISP later. The subsequent transfers only take an hour. Any suggestions are highly appreciated