Setting up NetGear Nighthawk R7000 Router

pratikdave19 on 21/04/2019 - 22:59
Last edited 22/04/2019 - 02:33 by 2 other users

Hello Everyone,

i recently bought new Netgear Nighthawk R7000 AC1900 router. i have NBN HFC connection with Aussie Broadband. Aussie tech helped me set up my router. which worked fine for few hours and than got disconnected. Router works fine nothing wrong with it. i am old school guy and don't know much about new routers. Any router guru here who can help me setting up my new router?

i am happy to share my details.

Thank you

Internet NetGear Wireless Router

Comments

  • alvian on 22/04/2019 - 02:39

    Router worked fine for few hours and than got disconnected.
    Router works fine nothing wrong with it.

    A router does not change its configuration by itself. Since you are certain the router is fine than the problem must be with the HFC connection to the nbn access network. Only ABB can help you with that because retail customers don't have control over the nbn access network. Tell ABB that your nbn worked for a few hours and then it was disconnected and stayed disconnected.

  • thatonethere on 22/04/2019 - 08:15
    +1

    Maybe check if there is new firmware to download and install. Even new sometimes the firmware is really old.

    • alvian on 23/04/2019 - 00:15

      Switching firmware now will simply complicate the troubleshooting as you introduce new unknowns into the problem. OP should obtain a stable connection first before updating the firmware, unless the failure is caused by a known defect with the currently operating version.

      • thatonethere on 23/04/2019 - 18:11

        First straw any support person will grasp is "firmware upgrade"

        • alvian on 23/04/2019 - 19:49

          And straw and a deeper hole are all OP will get. Updating the firmware will not solve OP's problem, but it may appear to do so if coincidentally ABB repairs the connection after OP flashes a new firmware and the router resets.

          Firmwares older than 1.0.4.28 (30/4/2015) has a problem with frequent Internet disconnections when a short DHCP lease is obtained, but this does not describe OP's problem with persistent disconnection.

          Firmwares older than 1.0.3.68 (11/8/2014) has problems with IPv6 connection after 2-3 days of connectivity, but this does not describe OP's problem with disconnection after 6 hours.

          Firmwares older than 1.0.3.60 (8/6/2014) has a disconnection problem when torrenting huge amount of data with BitComet, but this does not describe OP's problem.

          Firmware 1.0.9.64

          New features and enhancements:

          • Improves the network device identification.
          • Support for China Region

          Bug Fixes:

          • Fixes the issue where the router should not remember the device name that was changed before the reset.
          • Fixes the issue where the OpenVPN client Connection Type shows as wired in the Attached Devices page but no information about the client shows in the VPN Client Devices tables.
          • Fixes the issue where the user can access the Internet Setup page via the Router/AP/Bridge/Repeating mode page.
          • Fixes the issue where some functions are grayed out if the user is using Firefox as the web browser.
          • Fixes the issue where watch devices cannot be detected and don’t display on the attached devices page.
          • Fixes the issue where some devices will display an unknown device name.
          • Fixes the issue where offline devices do not disappear.
          • Fixes the issue where the device name will show an unknown string.

          Known Issues:

          • When using the Nighthawk app, the login fails when the password contains special characters.
          • The Internet will not disconnect when using a static WAN IP address and has reached the monthly traffic meter limit.
          • When disabling Circle using the Nighthawk app, the GUI still shows the Circle status as enabled.

          Firmware 1.0.9.60

          Bug Fixes:

          • Fixes the issue where the WiFi performance drops
          • Improves the WAN throughput when the traffic meter is enabled
          • Fixes the attached device list issue where devices disappear from the list and cannot be edited in the GUI or Nighthawk app
          • Fixes some security issues
          • Fixes the installation wizard for AP mode.
          • Fixes the issue where the wrong connection type displays in the Access Control page
          • Fixes the issue where the speed test results always shows “0”
          • Fixes the issue where the BASIC page does not display the correct WiFi password when the security mode is in Enterprise mode
          • Fixes the issue where the same network names can be used for the main and guest 2.4 GHz or 5 GHz networks.
          • Fixes the issue where WPS still works even if the WiFi radio is disabled
          • Fixes the potential out of memory issue

          Firmware 1.0.9.40

          Bug Fixes:

          • Fixes the issue where if more than one USB storage device is connected to the router, an error message displays when attempting to safety remove only one of the USB storage devices.
          • Fixes the issue where if an IP address is reserved for a computer on the LAN Setup page, the Attached Devices page displays a different IP address for the computer.

          Firmware 1.0.9.34

          Bug Fixes:

          • Fixes security issues
          • Fixes the slow Internet speed issue when Circle is enabled
          • Fixes the number of max concurrent download tasks
          • Fixes the issue where Smart Connect disables automatically
          • Fixes the issue where no language is set for the router GUI if it is displayed at 1080p on Firefox
          • Fixes the issue where the GPL document does not display spaces between the words
          • Fixes the issue where the speed test throughput is low if using a LAN client
          • Fixes the issue where the router cannot recognize a Seagate Backup Plus Drive SRD0TV1 (8TB)
          • Fixes the issue where the schedule time couldn’t be deleted
          • Fixes the issue where the computer couldn’t upload files using ReadyCLOUD
          • Fixes the issue where the router displays the wrong QoS version after resetting DUT or after disabling QoS
          • Fixes the issue where a client still can access the Internet after the monthly limit is reached
          • Fixes a typo that displays in the installation assistant after factory resetting the router

          Firmware 1.0.9.32

          New Features and Enhancements:

          • OpenVPN cert update (from MD5 to SHA256)

          Bug Fixes:

          • Fixes security issues.

          Firmware 1.0.9.28

          New Features and Enhancements:

          • Supports Auto Firmware upgrade

          Bug Fixes:

          • Fixes security issues.

          Firmware 1.0.9.26

          Bug Fixes:

          • Fixes the Wi-Fi disconnect issue caused by a flood of broadcast traffic.
          • Fixes security issues.

          Firmware 1.0.9.18

          Bug Fixes:

          • Fixes security issues.

          Firmware 1.0.9.14

          Bug Fixes:

          • Fixes security issues.
          • Fixes the issue where the WPS feature can’t be used if Smart Connect is enabled.
          • Fixes the issue where the GUI does not respond after clicking the Exit button on the password recovery page when using Chrome or Firefox.
          • Fixes the issue where the file copy is stopped when the router gets a DHCP NAK from the DHCP server on the Internet port.
          • Fixes the issue where Internet sessions are disconnected when the DHCP lease update occurs on the Internet port.
          • Fixes the issue where the image delays when the IPTV channel changes.

          Firmware 1.0.9.12

          Bug Fixes:

          • Fixes security issues.

          Firmware 1.0.9.10

          New Features and Enhancements:

          • Supports Circle parental controls.

          Bug Fixes:

          • Fixes security issues.
          • Fixes the USB 2.0 LED issue.
          • Fixes the issue where NETGEAR downloader can’t be enabled.
          • Fixes the issue where the Router/AP/Bridge/Repeating Mode page was not translated in German.
          • Fixes the issue where the USB 3.0 port can’t auto detect a SanDisk ultra 64GB flash drive.
          • Fixes the issue where the traffic meter target is reached, and the router asks the user to input the admin user name and password before the warning message displays.

          Firmware 1.0.9.6

          New Features and Enhancements:

          • Supports WW Router Analytics.

          Bug Fixes:

          • Fixes security issues.

          Firmware 1.0.7.12

          New Features and Enhancements:

          • Supports Dynamic QoS.
          • Supports Dynamic QoS database update

          Bug Fixes:

          • Fixes for security issues.

          Firmware 1.0.7.10

          Bug Fixes

          • Fixed the buffer overflow when parsing usb shares access.
          • Fixed the buffer overflow issues in httpd web server.
          • Fixed the buffer overflow of Authenticated username/password.
          • Fixed the insecure timestamp password vulnerability, PSV-2016-0254.

          Firmware 1.0.7.6

          Bug Fixes:

          • Fixed the security issue about Security Advisory VU 582384.

          Firmware 1.0.7.2

          Bug Fixes:

          • Fixes the time and date sync issue with the NTP server.

          Firmware 1.0.5.70

          New Features and Enhancements:

          • Enables the admin password protection feature for USB storage access services.
          • Requires the user to change the router admin password during the router installation.

          Firmware 1.0.5.64

          New Features:

          • Supports Smart Connect. Smart Connect intelligently selects the fastest 2.4 or 5 GHz WiFi band for each device on your network. To set up your NETGEAR router, see Configuring Smart Connect on Nighthawk R7000.
          • Supports the Kwilt iOS photo manager app, which can be used to view and share photos stored on the USB drive connected to the R7000, as well as from other sources like DropBox, OneDrive, Facebook etc. See Viewing photos on external USB hard drive (HDD) connected to Nighthawk router using Kwilt.
          • Supports NETGEAR Downloader (Beta). NETGEAR Downloader (Beta) allows you to directly download files from the Internet to a USB drive connected to the router. To set up your NETGEAR router, see How to configure the NETGEAR Downloader feature
          • Supports the OpenVPN mobile client (iOS and Android) app, which gives you easy and secure remote access to your home network.
          • Sends log reports via SSL email. Allows email notification to be set up on your Nighthawk router. To set up your NETGEAR router, see Configuring E-mail notification on Nighthawk router.
          • Supports WiFi Transmit Power Control. WiFi Transmit Power Control reduces WiFi power to just cover your home network and reduces WiFi interference in the neighborhood.

          Bug Fixes and Enhancements:

          • Improves port forwarding by allowing fixed and range ports to be added to one rule.
          • Improves the QoS GUI.
          • Supports IP-MAC binding for the PR region.
          • Supports Super WiFi for the PR region.
          • Supports DNS 3322 for the PR region.
          • Supports Russian WAN installation and IPTV port support
          • ReadySHARE Printer Vulnerability issue.
          • Fixes Web GUI missing genie app download page when accessing from Windows 10 Edge browser.
          • iTunes 12.1 support.

          Firmware 1.0.4.30

          New Features & Enhancements:

          • Certified for CE DFS Channels: Supports 5G band 2 and 5G band 3 channels for European Countries: Channel 52, 56, 60, 64, 100, 104, 108, and 112.
          • Added a manual database rescan button for DLNA.

          Bug Fixes:

          • Fixed some WiFi stability issues.
          • Fixed the MAC 10.10 home route issue for VPN service.
          • Forces the PPPoE connection mode to “Always on” when ReadyCLOUD is enabled. This is to prevent ReadyCLOUD access failure when the PPPoE Internet idle times out.
          • Fixed the issue where ReadyCLOUD registration sometimes fails in areas of China.
          • Fixed the issue where the USB printer can’t be used when access control set to “Block all new devices from connecting”.
          • Fixed the issue where the remote router management fails in some browsers.

          Firmware 1.0.4.28

          New Features & Enhancements:

          • Supports ReadyCLOUD.

          Bug Fixes:

          • Fixes the iTunes Server compatibility issue with iTunes 12.1.
          • Fixes the SOAP API security flaw.
          • Fixes the issue in which the Internet connection drops frequently if the DHCP server offers a short term lease time.

          Firmware 1.0.4.18

          New Features & Enhancements:

          • Supports remote access through the NETGEAR genie app
          • Improves the Installation Wizard: Adds Access Point mode detection and new firmware checking and updating.
          • Supports 6rd IPv6, IPv6 dual stack in PPPoE, and the manual IPv6 DNS setting.
          • Supports VLAN/Bridge.
          • Increases the maximum port forwarding rule to 64.
          • Supports the traditional Chinese language.
          • Supports the XFS file system.

          Bug Fixes:
          - Updates the DLNA decoder library in order to fix the issue in which some DLNA media files can’t play.
          - Fixes the port forwarding issue in which you can’t use port 1194.
          - Fixes the issue in which Open VPN can’t connect after upgrading to firmware v1.0.4.14. If you already installed the Open VPN configuration from firmware v1.0.4.14, reinstall the Open VPN configuration from firmware v1.0.4.18.
          - Fixes the issue in which Telnet is enabled after upgrading the firmware to an engineering debugging firmware.
          - Fixes the issue in which ReadySHARE access does not allow different settings for read access and write access.
          - Fixes the issue in which the admin password login screen displays when you visit a web site which is blocked by router Block Site feature.

          Firmware 1.0.3.80

          New Features & Enhancements:

          • Upgrades NTFS driver.
          • Improves wireless range for some of the 5 GHz channels.

          Bug Fixes:

          • Fixes the issue in which file overwrites were corrupted while accessing a ReadySHARE USB storage device using Samba.
          • Fixes the issue in which router hangs when it receives a fragmented IPv6 packet.
          • Fixes the issue in which Apple AirPlay did not function properly after router was in use for 2 to 3 days.
          • Fixes the issue in which wireless clients can access other wireless clients when access control is set to block.
          • Fixes the issue in which Magic TV might lose a connection when it connects from Internet.

          Firmware 1.0.3.68

          New Features & Enhancements:

          • Supports genie 5G Wi-Fi configuration.

            Bug Fixes:

          • Fixes Comcast IPv6 connection issues.

          • Fixes bug in which PPPoE IPv6 failed to obtain WAN IP address issue.
          • Fixes bug in which IPv6 might disconnects after 2-3 days of use.
          • Fixes bug in which traffic meter incorrectly counts the LAN to WLAN traffic.
          • Fixes IPTV freeze problem in some countries.
          • Fixes bug in which web GUI crashes when GUI language is switched to French.
          • Fixes bug in which WPS login might disconnect from previous wireless clients.

          Firmware 1.0.3.60

          Bug Fixes:

          • Fixed a potential memory leak issue which could cause WIFI connectivity loss.
          • Fixed a router reboot issue which is caused by an invalid DNS reply packet.
          • Fixed Downstream QoS issue which impacts normal traffic like VoIP or VPN.
          • Fixed a potential internet disconnect issue due to Bitcomet when it uses a large amount of network sessions.

          Firmware 1.0.3.56

          New Features & Enhancements:
          - Supports DFS Channel for Japan Country.

          Bug Fixes:
          - Fixed 5G bridge mode cannot connect issue.
          - Fixed the iTunes Home sharing doesn’t work through bridge mode

          Firmware 1.0.3.24

          New Features & Enhancements:

          • Implicit Beamforming and Airtime Fairness Support.
          • LED Control Setting Support.
          • Changed 2.4G Wi-Fi mode to “Up to 600Mbps” as factory default.
          • Removed WPA-PSK security for Wi-Fi certification compliance.

          Bug Fixes:

          • Improves 2.4G and 5G Wi-Fi stability.

          Firmware 1.0.2.194

          New Features & Enhancements:

          • VPN Auto Route support.
          • Separate Attached Device List for 2.4G and 5G.
          • 2.4G WIFI mode to "Up to 289Mbps" as default.

          Bug Fixes:

          • Fixed potential router GUI crash when accessing QoS page.
          • Fixed iTune server airplay compatibility issue with Apple TV 6.0.
          • Fixed the router GUI crash when using Genie v2.3.1.13.
          • Fixed Bonjour printing with MAC OS 10.8 and 10.9.
          • Fixed wireless device showing as wired device in attached device in AP mode.
  • alvian on 23/04/2019 - 20:57

    Router setting from ABB

    The router settings for FTTP, Fixed Wireless, FTTC, and HFC are basically the same. These each have an nbn™ device installed at the premises. Since our service does not require a login, you might find the connection [from your router] to automatically start working once it’s [connected to the nbn device]. The cable from the nbn™ device should be plugged into the Wan or Internet port on the router.

    • DSL Mode/Interface Type: Ethernet Wan
    • Internet Connection Type: Dynamic or IPOE or DHCP
    • No VLAN ID
    • Obtain IP Address Automatically
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