People here all got enough paper from staples I think, it's time to get something different. As we can see, however, many of goods on staples aren't cheap. Staples has a lowest price policy, same to price matching. Can we just ring them and get price matched then use the coupon code? Have anyone done this or it's an abuse
Staples Lowest Price Policy
Comments
what does the T&C say, can you price match supermarket or only stationary type site? OW would be ok, one would think.
Very Important line:
"The Staples price for comparison will be the price you paid for the product after all allowances, discounts, price off or rebate, vs. the advertised and available for sale by a competing business within the 30 days following the date of your purchase."
ie. Since after applying the coupon, the price is $0, therefore you can't price match. This has already been pointed out in the deal itself.
In simple, as long as you apply a coupon, you technically can't price match.
As a general rule, I WILL NOT support retailers who are only competitively priced if you use Price Match.
I support retailers who INITIATE low prices. If it wasn't for them, then we'd all get ripped off.
Just SAY NO to Price Matching!
… and particularly so because the companies that loudly CLAIM they will price match often will not ACTUALLY price match. I have personally encountered this first-hand at Flight Centre ("that flight price is below our cost price, we can't beat it", despite having "lowest fares guaranteed" all over their site & stores), at Harvey Norman ("need to check with manager", "sorry can't find the manager", despite their policy), at JB HiFi ("sorry, we can't match that console price, but we can sell it you for $30 more than their catalog price"), and many others. It's pathetic, a lower price almost always trumps a price match for convenience, for results, for pleasantness, and for overall time and hassle taken.
Can we just ring them and get price matched then use the coupon code?
If they have a price-match policy without mentioning no further discounts applicable, then I don't see why you can't do this. Is there any T&C on the coupon on "not to be used in conjunction with any other offer" or something similar?
Here is their price-match policy
https://www.staples.com.au/pricepromise?ns_campaign=Footer_B…If you find an identical item advertised in Australia for less than our low price within 30 days of your purchase, we’ll refund 100% of the difference
If you find a lower price anywhere else in Australia on a new identical item, just call 1800-STAPLES and let us know where you found the lower price. Once we verify the price, we’ll match it when you buy the item, or if you find a lower price within 30 days of your Staples purchase call us and we we'll refund 100% of the difference
Identical products under identical terms and conditions that are available on our site are eligible if you find them advertised and available in Australia for a lower price.
Some items don't qualify for the price guarantee, see link.
The Staples price for comparison will be the price you paid for the product after all allowances, discounts, price off or rebate, vs. the advertised and available for sale by a competing business within the 30 days following the date of your purchase.
So if you bought an item for $25 and found it for $22 somewhere else, they would normally re-credit you $3. If you used a $20-off voucher for example, they would compare your "spend" of $5 to the $22 price, giving you nothing.
I don't know how this would go comparing stuff like:
Coca-Cola Diet PET Bottle 1.25L Bottle $3.05 (2 2L for $6 in Coles catalogue)Coca-Cola Cans 375ml Carton of 24 $29.95 (2 cartons for $34 in Coles catalogue)
Buy 2 lots for $59.90, apply $20 off, and compare it to $34 = $5.90 refund.Duracell Battery AA Pack of 10 $13.45 (exactly the same item for $6.79 in Woolworths catalogue)
Very Important line:
"The Staples price for comparison will be the price you paid for the product after all allowances, discounts, price off or rebate, vs. the advertised and available for sale by a competing business within the 30 days following the date of your purchase."
ie. Since after applying the coupon, the price is $0, therefore you can't price match. This has already been pointed out in the deal itself.
The way I read that is that if you use a discount voucher, the price difference would need to be pretty big. If they are selling something for $70 and you found it for $30 elsewhere, I read it to mean they would compare the $70-$20 to $30, meaning you only get $20 in price match. I still think my example of coke cans above would be valid:
Coca-Cola Cans 375ml Carton of 24 $29.95 (2 cartons for $34 in Coles catalogue)
Buy 2 lots for $59.90, apply $20 off, and compare it to $34 = $5.90 refund.Yup agree with you. It depends largely on how you organise your order.
You could buy 10 reams of paper, offset the $20 code, making it free. Then add stuff to that order, and price match all additional items.
But, my point was, if you are using the $20 voucher, to buy $20 worth of stuff, ie. the order is free. Then you can't price match those items, since they are technically free.
The OP's question was whether or not we can price match, then apply to discount code, and get the order free. Which you can't, cos you can't price match free items.
Sorry, I read your comment to be "if you apply the coupon, you can't price match". I agree if you only bought $20 of product that would be the case. I just wanted to point out that if it wasn't a total freebie, there was room to price-match. Also, after looking at a recent invoice, I notice if you have multiple dissimilar items, the discount is shared partially across items, no one item is free.
e.g.
Letter openers 3@ $2.85 = $8.55 - $7.77 = $0.78
Batteries 1@ $13.45 - $12.23 = $1.22
DO IT!