As above, the wife put a filter in our jug and didn't notice it was wet because her hands were wet from the dishes. I drank, swallowed and wretched. Smelt like dead fish were in it. Check another filter from the pack of six and it was wet and used.
I cant stress enough how bad this smells.
Has anyone any idea who i report this to? I have cramps from the single mouthful i swallowed.
its a safety hazard, just vomited. There are four more unopened which will have the same swollen particles inside the unit.
its a safety hazard, just vomited.
Make sure you do not include that in your report. A simple "product is defective. Foul odour and taste" will be sufficient if you want to be taken seriously.
There are four more unopened which will have the same swollen particles inside the unit.
If they are sealed and there is no way for you to have caused that (ie, left it around defrosting fish) then you have a case.
thanks mate, sent ebay photos and chatted to them, they seem concerned.
@Happy501: They are concerned about the smallest things until it comes to taking action. Don't be phased.
Contact seller and see what they said.
I bought brita filters from ebay as well and one time, the filtered water would leave black residual or dust on the bottom of the glass. Contacted seller and he said it was due to transportation blah blah anf return half of my money.
If all fails, Report to ebay and paypal to get money back.
Uhhh its meant to do that tho. The first 4-5 litres that go through the brita filter has black particles/dust that will settle at the bottom. It is even in the instructions:
"What are the black particles from my BRITA filter?"
"It's just activated carbon from the BRITA filter. The granulated activated carbon is made of coconut shells. Like all natural products, coconut shells are subject to natural variations in product quality. Sometimes this leads to abrasion of parts of the carbon into your filtered water. Preparing your cartridge as described in the product manual can help eliminate carbon dust."
What’s wrong with normal tap water?
You have heaps of fluoride which is good for your teeth.
Well up until today i would have said filtered us healthier. What a shitty way to be converted 😑
Some people are on tank so the water needs to be filtered first, if not filtered and also boiled.
Some places get their water from different sources. Although there are standards, some barely scrape past and may also be inconsistent (ie. Not passable on occasion). I have a place where the water is so bloody chlorinated once every few months.
Due to my experience with drinking some really crappy tap water, I'd always filter.
I think my tank water is way better then town water but maybe thats just me.
I like my tank too. Zero algae due to complete light block out (concrete tank and cover), internal bladder (no chance of critter ingress), and three levels of filtration feeding in to the bladder (gutter guard, downpipe filter and waterlog catch point).
Sand and UV filter before pump. Three stage filter after pump. :) I think I have this water thing covered.
@[Deactivated]: Where does the tank water come from? Roof/guttering? If so then consider leaf debris rotting and bird droppings, dead bugs etc.. Sure, filters are good but are they that good?
@Cheeper: Roof. The leaves get filtered out by gutter guards, the downpipe has a mesh filter to catch smaller broken down leaves that make it pass the gutter guard.
There is a T junction close to the feed pipe into the tank, any floating debris will get pushed up the T junction. I open the cap for that every 6 months or so and the water in the waterlog pushes all the crap out (usually dust sized particles).
The feed goes into the tank directly into a bladder. Nothing makes it pass the tank but even if it does, they won't make it into the bladder.
@Cheeper: Because we get seasonal rain I climb onto the roof and high pressure it once the rain starts and clean all the gutters and pipes. I then get a few months of rain and the roof stays pretty clean.
Gutter guards keep the leaves out so it's pretty good.
Probably do get a bit of bird poo but its diluted in 60000L of water so all good.
I don't use any filters. My water tastes better then town water and I'm happy with that.
I figure it's as clean as it needs to be.
If they're unopened, then it might be normal.
Every faucet and pitcher water filter I've used has been slightly damp when I open it (not water pouring out of it, just damp). As for smell…it may have a bit of a distinct smell, but nothing horrible. Also, you have to follow directions. Assuming you have none, here's some generic instructions I just made up based off nothing but vague recollection.
1, Always use cold water. Hot water can damage the filter.
2, Submerge the filter in cold water for 10 minutes, move it around a bit to remove any trapped air.
3, Run a decent amount of water through it. If it's the type that attaches directly to your faucet, about 5-10 minutes should flush it out. For a pitcher, I think it's generally recommended to let it run through at least twice, though I'd run more through it.
While the filter's being flushed, you'll see some black specks, it's just some loose bits of charcoal. If you flush it for the minimum amount of time (i.e. twice for a pitcher filter) you may still see some tiny specks when you use it; it's harmless, won't hurt anything.
Personally, I try to follow the replacement guideline for a faucet based filter, since it stays at room temperature and can encourage bacteria growth. For a pitcher filter, I sometimes stretch it a bit (as long as it stays in the fridge at all times).
Report it to the ebay store you purchased from. Who else?
At least get a refund.
Not sure if any further is needed.
Consumer affairs have told me they were pre-used counterfeits from china. Gross.
So you have any evidence of this or will this be your word against the retailers?
If no proof, it is pointless pursuing or discussing further.