Telstra Charges

Hi everyone I bought a $29 15gb plan from Telstra with a Nighthawk modem. And I used it up in no time whilst away got home and found they charged me $10 per go over. Do you think that’s excessive? And do you know of better plans? Would it be locked to Telstra? Thanks

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Comments

  • +1

    A Belong mobile sim eill cost a little more per GB but there's no automatic top up, you just get shaped. And you can add extra data for half the cost ($10/2GB, but if you plan in advance you can get half price sim cards and gift the data over) plus you get to keep all unused data, so if you have a light month that will help you when you have a heavier month.

    Plus if I read correctly you're only using your current sim for data - this way you get calls too.

    There's probably cheaper options for just data

  • +4

    You signed up for the service and it clearly states in the T&C's the charges if you go over

  • No, youre just a muppet and didnt read the details correctly.

  • It's stupidly overpriced, yeah. But (tmk) Telstra tend to he fairly clear about it.

    Not sure on better plans or if you could switch. Would advise reading more thoroughly/asking (especially here) about stuff like this in the future. Extra advice never hurts (from experience).

    *Even if, however, you are locked in to Telstra you should be able to upgrade your plan for a price. Someone else should be able to help with that, but check your data usage and check for plans that will better suit your usage case.

  • I was just asking for advice I don’t need negative comments

    • You are actually lucky, the charges used to be something like $3 per mb!

  • The fact is that it's clearly listed in the T&Cs.

    Sounds like you bought it on a contract but didn't understand what you were buying? You'll probably be able to go up a plan level with no issues.

  • Thanks for the positive responses

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