Has anyone ever stayed at the hotels provided during your layovers in Guangzhou?
SO the requirements are:
1.Passengers flying with:
Connected passenger tickets for the combined transport via China Southern flights, China Southern international code-sharing flights or China Southern international/China Southern international code-sharing flights (Carriers are limited to Chongqing Airlines Co., Ltd. and Xiamen Airlines Co., Ltd.) are included.
2.Connecting time:
8-48hours(included) for international-to-international,international-to-domestic，domestic-to-international
domestic-to-domestic:no connecting flight available before 12:00PM, the scheduled arrival time after 11:00PM and the onward flight departure time after 6:00AM the next day， connecting time less than or equal to 24 hours
（Please go to China Southern Airlines Accomodation Counter near Gate No.50 on the 1st floor of Bai Yun International Airport Terminal 2 for hotel reservation.)
3.Transit in Guangzhou
I'm travelling in december and have a 15 hour layover, hoping to take advantage of this - but I booked on an external site so i dont think i can book the hotel on the CS website (which is hard to navigate anyway).
Does anyone have experiences with this? And booking the room at the airport counter upon arrival?
Yes! I had a long layover at Guangzhou and I was pleasantly surprised when they offered overnight accommodation.
The process started with handing your passport over to the office and waiting for approx 15-20 minutes before they directed you to the airport counter to select your preferred accommodation. I chose the closest one which was a 15 minute drive away via shuttle. Unfortunately I don't remember the hotel name but they offered Chinese buffet breakfast as part of the package.
The room I got was fantastic, two comfortable beds with a great bathroom including amenities (shampoo/conditioner/body wash/toothbrush/toothpaste). Although I have to admit the level I was on stunk as smoking in rooms is allowed so I would recommend you asking them for a non-smoking room if available (if it bothers you).
They also organise your airport return according to your flight departure time. It was a smooth process, no hassles and a good nights sleep after a long and tiresome flight!
I hope this helps and enjoy your holiday in December :)