[Price Error] 2 Slabs of Young Henry's or Little Creatures $40 @ Vintage Cellars

ajpascoe on 02/06/2019 - 11:51
Last edited 03/06/2019 - 19:45 by 2 other users

Moved to Forum: Original Link

First deal be harsh - Appears when you add 2 Slabs to your cart, it comes down to $20 per slab. Haven't picked my order up yet. Hope they honour it.

Young Henry's Newtowner

Mod Note: Price Error, refer to email below:

Good Afternoon,

Thank you for your recent order with us. Unfortunately, due to a technical error on our website, you were incorrectly charged for your order containing either Young Henrys Newtowner Can 375ml, Gage Roads Single Fin Summer Ale Bottle 330ml, Little Creatures Pale Ale Bottle 330ml or Stone & Wood Pacific Ale Bottle 330ml, which are part of the 2 for $40 beer 6 pack promotion available in-store at Vintage Cellars.

We have cancelled and refunded your order, please allow 5 -7 business days for the funds to appear in your account.

We’re very sorry for the mix-up and appreciate your understanding.

Kind regards,

The Vintage Cellars team

General Discussion Beer Little Creatures Pale Ale Young Henry's

Related Stores

Vintage Cellars
Vintage Cellars

Comments

    • bugman on 03/06/2019 - 12:32
      +4

      2nd rule at ozbargains: "don't call customer service"

    • robinCTS on 03/06/2019 - 12:40

      3rd rule: "But if you do, don't post about it."

  • kylegee28 on 03/06/2019 - 11:32

    Just been refunded via Paypal for Delivery. Oh well.

  • CookieCounter on 03/06/2019 - 15:11
    +1

    For those waiting for online orders, I just got the following SADDENING email.

    Good Afternoon,

    Thank you for your recent order with us. Unfortunately, due to a technical error on our website, you were incorrectly charged for your order containing either Young Henrys Newtowner Can 375ml, Gage Roads Single Fin Summer Ale Bottle 330ml, Little Creatures Pale Ale Bottle 330ml or Stone & Wood Pacific Ale Bottle 330ml, which are part of the 2 for $40 beer 6 pack promotion available in-store at Vintage Cellars.

    We have cancelled and refunded your order, please allow 5 -7 business days for the funds to appear in your account.

    We’re very sorry for the mix-up and appreciate your understanding.

    Kind regards,

    The Vintage Cellars team

  • trblvb on 03/06/2019 - 15:29
    +1

    My orders cancelled and refunded. Also had my Xcel Wetsuit 2mm Axis Springsuit for $9.99 cancelled and refunded too. OzBargain is no fun anymore…

  • 18 on 03/06/2019 - 19:33

    How odd, bought it and went through checkout, but I never received a confirmation email saying my order was placed. Yet, money has been taken out. I'm so confused

    • evanssm2jp on 03/06/2019 - 19:41

      odd - I'd call them - seems they are refunding.. I had 2 orders - 1 was notified of a refund for 1 but the other nothing so far… they are being slow to process refunds so assuming they are having issues / handling them one by one!

  • mini2 on 05/06/2019 - 09:14

    Seems alright - the refund appeared in my account overnight with 0 effort in chasing them up.

    • DooDah on 05/06/2019 - 15:04

      What was your payment method out of curiosity? I'm still yet to be refunded via Paypal.

      • ozozoioi on 05/06/2019 - 16:22

        mine too, no cancellation email yet

        • gusman77 on 05/06/2019 - 18:24
          +3

          Whatever you do, don't go following up while there's still a chance your order might be delivered!

      • DooDah on 06/06/2019 - 15:28

        Just had my refund confirmed FYI.

        • ozozoioi on 06/06/2019 - 19:12

          haven't got mine yet

  • cyrax83 on 08/06/2019 - 16:53

    Have order confirmation but nothing else no refund. I emailed their customer service.

    Pretty poor experience from Vintage Cellars

    • ozozoioi on 08/06/2019 - 18:00

      I called them and canceled my order, It's been more than 3 business days and no refund.

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