7 Day Old Samsung Washing Machine Doesn't Turn on. My Rights / Options?
I purchased a brand new Samsung Front load washing machine from a reputable retailer a few weeks ago. I've literally used it for a week only and now it's not turning on at all.
I contacted the retailer, they directed me to Samsung directly to have the machine be fixed by an authorised repairer.
What rights and/or option do I have?
Because to be honest, I'm losing confidence in Samsung Washing machines and kind of regretting not getting a LG or Miele one.
What are the chances of being able to get a refund or exchange for a different model?