Update: $5 monthly account keeping fee waived indefinitely.
$0 account keeping fee when you open a new Everyday Options account before 30 June 2019, normally $5 per month. Monthly account keeping fee waived for new Everyday Options accounts opened from 3 December 2018 until 30 June 2019. Fee will be waived for as long as the account is held.
Comparison of Suncorp's transaction accounts shows this Everyday Options account offsets home loan and bears interest (in sub-accounts), with current deposit interest rate of 1.15% p.a. and a 3-month bonus offer of 2.35% p.a.
Account holders should be eligible for Suncorp Benefits.
Like to point to others with this issue?
Others may report having this issue now you've raised it - but nothing yet. Maybe create a Forum to discuss it, so it gets more attention.
If it is a common problem as you imply, a neg would be appropriate… If it's an issue isolated to your phone, then a neg is inappropriate.
Nothing showed in a long Google search "Suncorp app problem adding accounts". If it is a common problem, it should show.
Have you tried the obvious - installed app on a different phone? Did problem disappear? Worked for me with problems with some finance apps with 1 phone, but not another. Using latest update?
Yours is first I knew of problem. Checking the rare negs for the many Suncorp banking deals - yours seems to be only one about this issue!
Surprised there is a problem, as adding accounts easily is something I use regularly & count on working.
I had trouble making future dated transfers after an update months ago. Contacted them by secure message - no help.
Found the issue was only with that phone. Used different phone with longer screen - problem disappeared.
Problem went away next update.
Had a similar issue with ING App on same phone, but not on other phone. Now use the other phone for finance Apps - problem solved!
I'm no lover of Suncorp - inexperienced branch staff have made errors in advice & accounts costing the family accounts I manage - thousands of $ðŸ˜
Now need to spend more time with AFCA to get the $ back - Suncorp just blame customers for their errors!
I would not recommend Suncorp!!
It's just that family accounts have been with them for decades.