Can a store (repco) say they can't provide a warranty for a battery because it isn't "recommended" for your car? And the recommended battery is a repco branded battery..
Car Battery Warranty Question
DerpFactory on 30/06/2019 - 13:21
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The battery fits the car and matches specs of the previous battery.
I feel they were just pushing their brand, which is ok, but it's not ok to falsely state warranty info imo.
If you go to:
https://www.repco.com.au/en#
then
My Vehicle
(find my vehicle)
it will tell you what suits your Car.Repco only sell
MECHPRO, REPCO, SUPERCHARGE Batteries so don't be surprised at them advancing Repco it
is their Brand after all.I recently bought a Repco car battery using the find my vehicle thing with my rego and it was th wrong one. Didn’t have this issue with Super Cheap auto
Exactly, I love it when the Repco find my vehicle tells to you to go to SCA. :+)
The SCA made looking for the right Headlight Globe Super easy.
It was a supercharge battery. $60 compared to $120 repco battery.
They stopped selling them too interestingly.
Pushing is fine, giving Dakar information is not. Which is mainly why I'm asking.
The improper use of any goods may void their statutory warranty.
^^^^^^^^^^ This
Totally, but is it improper to use a car battery in a car? Could you argue the same with AA batteries?
Maybe I don't know enough about batteries.
You will need to buy the correct battery for your car, so just go to the Supercharge website, find the correct one, and buy that. Then you are definitely covered by warranty.
Thanks, I understand that. I'm more interested in the legal requirements / Australian consumer law.
If you buy a battery that isn't "fit for purpose" for your car, then I would imagine that there is grounds to deny warranty for the battery.
If you for example, buy the correct Supercharge battery (and not their recommended Repco battery), then they cannot deny a warranty claim.
If you go the battery manufacturer website it will say what battery is recommended for your car.
Kind of on topic… last time I needed a car battery I quickly searched on here and online to try and find a deal. Didn’t really find anything that seemed cheap, was all confused by the generic/premium brands and needed it sorted out that day.
Reluctantly I ended up just going with RACV. I assumed I was probably getting at least slightly ripped off but at least it would be all done in an hour and they deliver and install it.
1 week later I was coming back from weekend away about 1 ½ hour from Melbourne on a Sunday, the car wouldn’t start again, completely dead nothing. Call RACV again, the van arrives and the guy tests it and says it was faulty - “some of the cells were dead”. Anyway he changed it over for a new one and off we went again and all has been fine ever since.
Was reflecting what would have happened if I’d bought the battery privately and it failed? I would have had to pay RACV for the new one regardless to get me home. I would have go back to Melbourne, find receipt, take battery to store, explain situation and hope they believed me etc etc then maybe I would have gotten money back. Like OP alludes to what if I somehow bought the wrong one and they said I was my fault…?
Ignoring the point about RACV quality and why it failed in the first place I was happy I went with RACV. Maybe was one of those scenarios where going cheapest in store might have ended up being a false economy (of time at least).
I'm spitballing here, but I would suggest that if it was the incorrect size or type, deep cycle vs starter, or wrong cold cranking amps, wrong reserve capacity or amp hour, then they maybe could say it wasn't used for the correct application, and void the warranty.
If it is the correct type, matches the vehicle requirements, and they are simply saying "no our system says the recommended battery is repco branded" then I'd think they are grasping at straws.