Picking up Brand New Car, what are some things we should check and look out for?

First brand new car, what are some things we should check before we drive the car from the dealership lott?

Comments

  • +8 votes

    wheels!

    Seriously most things will be covered by warranty, however paint and body damage isnt and once you leave its going to be hard to prove you didnt do the damage.

    Go over the bodywork, check for scratches and damage, likewise the interior.

    These are most important things to check

  • +9 votes

    Make sure you have insurance. :)

    • +5 votes

      Before you drive it out of the dealership

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      We were planning on transferring Insurance from our old car to this car, but this would mean the old car is out of insurance and people wouldn't be able to test drive it then right? Not sure how to get around this the best way :O

      • +1 vote

        Buy separate insurance for it. You don't want a car, that's registered and being driven (even a little), without insurance.

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        Nope, get a cover note (if they still have them) for the new car, or a new policy and then get a pro-rata refund on the old car policy once you have sold it.

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        Don't think you can transfer insurance?

        • +1 vote

          Not sure about all insurers but NRMA does. They transferred mine so rego and insurance aren’t due at the same time

      • +1 vote

        Insure your new car, maintain insurance on the old one. Cancel it when sold then collect the refund in the remainder.

      •  

        Check your PDS. My insurance will insure a new car under the old policy for up to 2 weeks.

  • +12 votes

    Remember to mark the car as your territory in front of the salesman

  • +1 vote

    If you are a male check out the Ming moll.

    •  

      Just don’t let your wife/husband/life partner checking them out, and do not, absolutely do not buy into the Ming moles shines wares…

      •  

        Like paint protection right? The person tried to guilt trip us into buying stuff like that and when we said we weren't interested old, boring, manipulative tactis were used like 'ohh..you don't care about the car's paint oxidizing / drying out / etc.'…"No."

        •  

          ohh..you don't care about the car's paint oxidizing / drying out / etc

          Best response I've ever seen (not that I've tried) is to loudly claim, inside the showroom - "Wait! Are you saying the car's paint is going to deteriorate that badly?!"

  • +6 votes

    Check for any gutter rash on the wheels
    Look for parking dents on your panels/doors
    Check the door edges for paint chips (opening the door onto a wall etc)
    Look under the bonnet for any obvious leaks etc
    Check the suspension under the arches and check for the transport spacer/blocks to make sure they have been removed
    Ensure you have all the extras you're meant to receive (floor mats, boot mat, whatever else you ordered etc)
    Check the window tint for any imperfections (if ordered)
    Ensure it's got a full tank of fuel before leaving

  • +6 votes

    make sure you pay for it before leaving.

    I , the car dealership and police all laughed at that "misunderstanding"

  •  

    Reminds me of the time 3 years ago when I picked up a new car. Everything looked good at the dealership, but a couple k's down the road after leaving I noticed the brakes were shuddering significantly. I think it was just surface rust on the brake discs but at the time I had no idea and it was pretty worrying. The shuddering continued until I took the car back the next day. I can't believe after paying ridiculous dealer delivery charges that they don't take the car out for a basic test drive or check important components like brakes before the customer picks up the car. They then have the nerve to ask you to leave a good review for them on the Toyota customer survey.

    •  

      what was the problem it?

      •  

        Apparently it was surface rust on the brake discs that caused the shuddering. That's what they told me anyway. It can happen when the car has been sitting around idle for a while.

        It might seem insignificant but when you drive away a brand new car and you start to hear loud noises and feel strong vibrations it can be pretty unnerving, especially when you have no idea of the severity of the problem. The car wouldn't have passed a road worthy at the time.

    •  

      it's supposed to be test driven as part of the PD.

  •  

    Unpacking video?

  • +6 votes

    "Picking up Brand New Car"

    Make sure it's not too heavy.

  •  

    what did you buy?

  • +1 vote

    Alignment of panels - hood, boot, doors - make sure they open/close properly.

  •  

    swirl marks. caked dirt around doors etc

  •  

    I used to get a new car every 8-10months it took me 24hrs with one to realise it had the wrong engine.

  • +4 votes

    My method for inspecting a car new or used is to give it a visual car wash. Get up nice and close and run your eyes over every surface and every panel, moving yourself along as if you were washing the car with your hands. I've been surprised how much I've picked up this way rather just having a good look.

    Stone chips, paint irregularities, dents and panel depressions, uneven panel gaps all become much more apparent with the 'visual car wash' method.

    I've also picked up damage to the seating of the car on delivery when the dealer had the windows tinted and a careless person's knife had slashed the brand new seat. Had I driven it away with that damage I may have had a tough time proving it was their fault.

    •  

      i agree….it may look awkward for 5-10min but trust me saves a headache later on.

      • +2 votes

        I usually spend up to an hour going over every inch. I've had two cars delivered with significant damage, one interior, one exterior. Very important to take a good torch with you so you can clearly see everywhere.

        If you've negotiated to have accessories included make sure they're there. "Oh we'll fit them at first service" isn't good enough and a common tactic hoping you'll forget about them.

        •  

          not sure who neg you, so i did plus one, so your feedback is zero. lol

          •  

            @funnysht: Thanks but I wouldn't have noticed. I don't bother with that stuff.
            Anyway it was probably the car salesman who pulls that fit at first service line all the time.

  •  

    Take close up photos of every panel and wheel etc while in the showroom or on the premises.

    While they are with you

    We did that with last new car, still have the photos

    •  

      You must really enjoy looking at the photos. What is the point of this? You aren’t going to take it back in a week and this about a scratch they say you caused like in a Rental.

      •  

        I took photos of all sides of my van just like a rental

        Parked the van and a couple of days later I noticed a small ding in the side , looked like someone had leaned on it

        Sure enough it was in the photos

        Spoke to dealer , stopped by the dealer , they looked at it and arranged for the paintless dent guy to fix it , did a perfect job

  •  

    Also make sure any accessories ordered and fitted are genuine parts.The last car i ordered i paid for genuine wind deflectors on the doors and dealer fitted after market ones.

  •  

    Make sure you have your car insurance ready before you drive out the car lot. Mate drove it out and turned around the corner and was in an accident.

  •  

    Make sure to look under the car too, learned it hard way, one of my new car had various steel parts rusted. Replaced with warranty but it gave me a bad taste. Car must have been parked in the weather for a few months.

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