PS4 PRO 4K Issues - Lagging / Glitching

Hi Guys

I just upgraded to a PS4 PRO, first off it wouldn't recognise my Hisense 4K TV as being 4K…. I went on youtube and found a back door via safe mode menu. All set up ok with HDMI 1.4 even though I have HDMI 2.0 port. Everything "seemed" to be working fine.

I started playing Fifa 19 and noticed when the ball is is in the air moving, its a bit stuttery….. annoying.

Tried turning boost mode off… tried changing the RGB to Full / Limited… its still happening and bugging the hell out of me. Tried 1080p it works fine.

Has anyone experienced similar issues ? Maybe the back door I used has something to do with it or I am using the wrong HDMI port.

My TV is Hisense 55k321UW 4K

Comments

  •  

    Could be bad batch. The fact the it doesn't recognize HiSense 4K TV as being 4K is sufficient for a "not as described" or "not fit for purposes" return.

    Swap for a new one I think

    •  

      yes, i might have to return…. not a happy bunny… ive managed to get 4k but its only running on HDMI 1.4 which then decreases frame rate to 30fps which is shite…. dont expect this from a company like sony… after googling it.. its a HUGE issue for everyone.

  •  

    Are you using the HDMI cable that came with the PS4Pro? If not, I'd suggest swapping the cable first.

    •  

      Yep the 1 in the box.

      • +4 votes

        Not sure if this helps HiSense Roku TV

        Your TV:~

        HDMI Input
        60 Hz (640×480, 800×600, 1024×768)
        60 Hz (480 I, 480 P, 720 P, 1080 I, 1080 P)
        50 Hz (576 I, 576 P, 720 P, 1080 I, 1080 P)
        24 Hz 30 Hz (3840×2160 HDMI 1,2)
        24 Hz 30 Hz 50 Hz 60 Hz (3840×2160 HDMI 3,4) >PLUG TO THIS HDMI PORT

        I never own a Hisense b4 but from my Sony TV experiences the cheaper TV has 4:4:4 4K 60hz ports on specific HDMI ports and the more expensive models have them all in the HDMIs'

  • +1 vote

    I don't have the same Hisense tv mine is a 65n7 but I had the same issue with my PS4 Pro and it was a setting on the TV, I'm not home atm but it was something like HDMI 2.0 mode and had to change it to enhanced or something like that so maybe have a look through your settings menus.

    •  

      Yeah ive seen that online, maybe my tv is slightly older as it doesnt have that menu setting… no firmware update either. Thanks anyway tho.

  •  

    Not sure what the fix is, but HDMI 1.4 only supports 4K at 24fps (ie movies only) iirc, so that’s why you’re having issues with lag.

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