Just wondering if others have had a similar experience with any ebay sellers after you return an item?
Here is what happened..
I purchased a full size razer keyboard from CA and when it arrived it was too big for my desk, i'm an ebay plus member so i have free returns and thought i will return it as its not suitable and will instead purchase the tenkey less version. I messaged them regarding swapping and paying the difference which was never replied to.
I purchased the tenkey less version also from CA (there was 20% off at the time of these sales) and put through a request to return the full size one the same day it arrived. I was then told because i opened the box they wouldn't provide me with a full refund only partial and i replied that its not used and eventually had to go through ebay support and was able to get my full refund.
Fast forward to today browsing the ebay plus sales and i tried to add an item to the cart from CA and it doesn't allow me i get an error, i speak with ebay support and they said there are some buyer requirements set which can be preventing me and to contact the seller. I contacted CA and i got this reply:
"Look like there was some issue with returning a keyboard in the past. Better you buy elsewhere"
Has anyone else had an issue like this before? I find it ridiculous that because i returned an item they ban me from any future purchases, it doesn't sound like good business practice to me, what happens if something happens to an item that's under warranty would they also just ban the user from any future purchases because its an inconvenience to them?