Am I using this cashback wrong?

Being an old fart im just startng to get used to these apps & technology

I downloaded the Cashback app and went thru their link to shop online with Coles

Now i look under my history and it doesn’t say anything about “ send a claim” ,so im wondering what happened or do i need to do something eg link a visa card ?

I cant see any cntact details otherwise I would write to them

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Cashrewards
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Comments

  • +2
  • Can you please provide the following details:

    • Cashback website (Cashrewards, Shopback, GoCashback. etc)
    • Device you are using (Desktop/mobile)
    • What store you are purchasing from (e.g. Amazon, eBay AU)
    • Are you using any Adblockers?
  • Yes sorry guys the cashrewards 😁 purple color website

    Hi CC, im using a ipad and purchasing from Coles onlne shopping

    No, i dont think i have adblockers ,

    Maybe i didnt click the Coles link properly ?

    • +1

      Checked the CR website, it says that cashback is only available to new coles online customers only and only on your first shop.

      My assumption is that this isn't your first shop with Coles therefore, the cashback isn't being acknowledged. You always DM the cashrewards representative, tightarse and see what he/she says.

  • -1

    I always do it through the website on the computer.
    Every time it has tracked.
    ‘Being an old fart’ I expect you would prefer this method, instead of using the ‘App’ on tablet.

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