I was looking for a tax agent for doing my partner's tax return. I got a tax Agent's contact from Gumtree and got in touch with him.
He send me the details and told me that his payment needs to be done prior to anything. (There were no terms and conditions since it was just a text message).
So I ended up transferring him the money. The last Sunday he called us up to discuss the tax return and came up with an unrealistic figure. He definitely sounded dodgy/unprofessional. I wasn't comfortable in pursuing with his service, so I told him not to continue.
Then, when I asked him to refund me, he told me that he can't do it since he "opened up a file for her". I asked where had he mentioned that for which he said he's telling me the terms and conditions now (verbally).
Okay, I understand he could have spent some time setting it up and all, but there isn't any chance for even a portion of the money to be refunded? I thought it was very unfair. I don't mind forgetting about this money if this is the common practice.
After this exchange, he sent me a receipt too as per my request. How do I go about with this?? Any suggestions would be greatly appreciated.
Update: Thanks for the feedback guys. I understand that there is no reason in keeping this thread alive since everyone is pointing to the same direction. Cheers