Medical Records Transfer Fee

New job means new gp dr, as the previous gp was right next to the previous workplace. New gp recommended a medical records transfer, which i signed for. Now i have received a $50 invoice from old gp for this service.

My gripe is, at no stage was i advised there would be a fee to this. The new gp's documentation did not mention it, nor did the previous gp advise me before initiating the transfer, that there would be a cost.

Based on the principle i refuse to pay this. I dont believe it right that a business can just perform a transaction and then send an invoice expecting payment. I have googled this and some medical centers state that they will confirm with the patient the cost before going ahead with the service. I believe that this is a very deceptive and misleading practice of the old medical center.

If i dont pay this medical invoice, what actions can they take. Can they automatically take funds out of my account, or send a debt collector/formal body?

Comments

  • This needed a poll option lol

  • If it's a pure digital handover done with a click of a button it would be unreasonable to charge.

  • Bunnyburger.
    If you are still around.
    My wife has been visiting a fully computerised practice for years.
    Do you think your 'click of a button' would apply.

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