Lottoland: Be Careful, Fees on Inactive Accounts

Samsungnote10 on 30/10/2019 - 15:58

when lottoland first came to australia, I thought it was a way to buy a lottery ticket into one of those huge european draws,

I dont recall buying any tickets, but I setup an account, that ive never used since,

today I get this

Dear Elton John,

We would like to remind you that, in line with our terms and conditions, customers who have been inactive on their accounts for a period of more than 12 months are subject to administration fees.

Since your account has been inactive for over one year, these fees would apply to your account.

These fees will be deducted from your Lottoland account balance until it reaches $0 or until your account is active again. Your bank will not be charged.

If your account remains inactive for a period of more than 28 days from today, a $10 per month administration fee will be applied for every month after 12 months of inactivity. Fees will be applied to your account on the 27th November.

You currently hold a balance of $1.15, yet before we apply any fees, we would love for you to come back and see how much Lottoland has changed since you last visited us. We only charge inactive accounts, so you can log in now, verify your identity to withdraw your funds or bet on any of our wide range of Jackpots and avoid any administration fees.

TLDR: lottoland charge up to $10 per month admin fees for inactive accounts, BE CAREFUL

ill be closing mine, if they let me

General Discussion

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Comments

  • orangetrain on 30/10/2019 - 16:05

    These fees will be deducted from your Lottoland account balance until it reaches $0 or until your account is active again. Your bank will not be charged.

    Withdraw your money.

    How do you propose Lottoland deals with inactive accounts with lots of money?

    For banks, it's worst as they give ALL your money to government after 5(?) years of inactivity IIRC.

  • ssquid on 30/10/2019 - 16:09
    +2

    Dear Elton John,

    Lottoland, burning up my funds with fees alone

  • GG57 on 30/10/2019 - 16:13

    The T&Cs apparently detail the fees.
    Lottoland has pre-advised you, and has offered for a way for the fees not to be charged.
    Even if you do nothing, your balance is apparently only $1.15

    I don't see a problem.

    • Samsungnote10 on 30/10/2019 - 16:24
      -2

      im not worried about losing the $1.15 but I dont want a nasty surprise a few years a down the track that my account its $500 in negative and its been sent to debt collectors

      • GG57 on 30/10/2019 - 16:44
        +1

        "These fees will be deducted from your Lottoland account balance until it reaches $0 or until your account is active again. Your bank will not be charged."

      • [Deactivated] on 30/10/2019 - 16:45

        These fees will be deducted from your Lottoland account balance until it reaches $0 or until your account is active again.

  • djkelly69 on 30/10/2019 - 17:08

    A lot of gambling-type sites hit you with something like that.

  • Baysew on 30/10/2019 - 17:19
    +1

    Dear Elton John

    Take some advice on this matter from Kenny Rogers -

    You've got to know when to hold 'em
    Know when to fold 'em
    Know when to walk away

  • EightImmortals on 30/10/2019 - 17:50

    Try TheLotteryOffice instead?

  • lechuck123 on 30/10/2019 - 20:20

    Good catch. I had an email but had ignored it.
    Have $5.70 to take out

  • holdenmg on 31/10/2019 - 02:05

    I'm not entirely convinced based on the fee structure this isn't a bank. lol

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