Lenovo Cashback problems?

Hi, Anyone receive the lenovo cashbacks? I purchased 2 lenovo back in March & April but still waiting to receive the cashbacks. I tried emailing them but they just send out the auto response (wait 2-3 weeks, then another 2-3 weeks etc)

Dear ,
As previously confirmed via email, your purchase has been validated and a Visa cash card valued at $100 will be sent to you as soon as possible.
Due to the high level of success of the cash back program, we expect there to be a delay of up to 2-3 weeks for your Visa cash card to arrive at your nominated address.
We thank you for your patience. If you have any further questions please email support@lenovopromo.com.au.
Kind regards,
Lenovo Promo Team

Seems so long for this redemption…..anyone else having this problem? Don't know who to contact to help chase this up…..

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