Dodgy Dealer Practices - "Interim" Service and other useless extra services
We have 2 Mitsubishi vehicles in our home and our Mitsubishi dealer sends a postal letter and also calls to book service appointments. Since the vehicle was due for annual capped price service I booked the appointment and look the vehicle for a service. I was not informed that was told that it was a interim service and not the annual log book service when our vehicle was in fact due for the annual log book service and our dealer had that information. During that service the service advisor was tried to sell wheel balancing and some other stuff but I declined it.
Six months later I get a letter from the dealer asking me to book for the cap priced log book service for the same vehicle. The vehicle is a two year old vehicle and has done only 6000 km per year. When I inquired why I was due for another service in 6 months and not 12 months I was informed that the previous service was an "interim service" but could not answer on why a low light use vehicle would need an interim service.
I took my other Mitsubishi vehicle for a capped price service to the same dealer. The service advisor called me 30 minutes before the scheduled pickup time and informed me that one of my tires had a puncture and it would cost an extra $45 to fix it. I did not have much choice so I agreed.
I drove the vehicle to the dealer and did not notice any puncture but it could have been a slow leak.
Do you think I was scammed?