Roller Shutter Company Wants to Charge Call out Fee
Last edited 18/11/2019 - 06:31
I had roller shutter installed on my garage door. The invoice says following
5yrs Warranty on Electric and Battery motors unless specified.
-5yrs + 5yrs extended warranty on Shutter and component
-1 year installation and labour warranty
3 years after installation, the remote has stopped working and shutter also won't open using fixed switch installed on the internal wall. I contacted the company and they said they will charge $99 as call out fee.
Are they within right to charge call out fee considering the product is under warranty?