[Solved] AmEx Card Running OVER The Limit!
Last edited 23/11/2019 - 06:16
My Amex credit card has a limit of $7000.
Nov 14: I had used about $210 to buy stuff and had the remaining credit available. Had $50 to pay due by 22 Nov from last statement.
That day, I returned something at Kmart and the $200 went to the same credit card.
Nov 18 my balance was $10 and tried to pay $50. But $50 would make my credit go above $7000 to make it $7040, I kept getting the error in screenshot below.
So I tried the minimum amount I needed to pay which was about $7. That went thorough instantly as it didn't exceed my card limit. That was when I realized of the above issue that it was actually going above $7000. It did not let me go inside the payment option for another 72 hours.
I still have about $43 to pay to avoid the interest (which I have never had to pay). After 72 hours this evening it has let me go in to pay but I am getting the same error as on 18 Nov while trying to make $43 payment. Also gives me option to pay remaining $3 to make the payment of current balance.
At the front screen it says $0.00 minimum payment due on 22 Nov (which is not true, I have $43 due).
Called Amex and the lady is saying they have some system down but I am getting this error from 18 Nov. She wouldn't buzz, says there is nothing she can do, and to call before midnight again to see if the system is fixed. Also admits the credit will be over limit and that is not allowed. When I asked if I will be charged for interest if it isn't fixed by then, she says she can make a note not to charge the interest. However I am worried about my credit rating too.
Payment goes from my bank and I don't see any other payment option eg. from debit cards too.
I don't use my credit card often and always had this question since stores return the money in the same payment format, what would happen on credit cards if I don't have enough room for that money. I googled last year, couldn't find the answer and was about to post here too but then I didn't. Now it has happened to me in real.