Okay so just received this email, anyone else get it? Looks like at least they were trying to do something nice with a freebie, obviously it was meant to draw sales etc
Unfortunately yet again a case of our email addresses and important info being given away to third parties and them stuffing it up.
Ps my name isnt Peter…. or even close
Hi Peter,
Thanks for sending this through.
I've attached a word document for both the activation email, and the follow up email for you to send out.
I've only made some minor adjustments to keep the copy flowing nicely, and I've removed the yellow highlight as that wasn't originally meant to be part of the letter.
Feel free to stay with the original if you wish, as these are just suggestions (but suggestions I believe will make you more money, of course).
Let me know when you send it out.
Cheers,
Jonathon
PS Here's the first email in case you want to pull it from here - the formatting is better in the word document though:
Subject: Thanks!
Hi there,
I'm writing to thank you for being a valued customer or for the interest you’ve shown in Cell Bikes. It's people like you who’ve helped our business keep growing, even during these tough economic times, and I just want to say “Thanks!”
In reviewing our records, I realized that we haven't heard from you in quite some time. I know that like me, you appreciate a great deal on quality bikes, parts, and accessories. There’s nothing quite like the excitement of the postman buzzing your door to hand over your package knowing that you got a great deal on a great product
So I’m wondering if we may have done something that caused you to lose interest in our great range of products. If so, I'd really appreciate it if you'd let me know, and I promise I'll do everything in my power to make it up to you. Just contact me at (removed email address) and I'll personally arrange to fix any problem that may have occurred. That’s my personal contact and you’ll reach me directly.
Also, it’s my goal to make sure you’re a satisfied customer for many years to come. So to show my appreciation for your past support, I’ve set up a special discount promotion code that allows you to get our most popular product, worth $69, FOR F.R.E.E. This is truly a one of a kind offer and I thought this would be a great way to show you how much we value you’re business. Just enter the below promotion code on the shipping screen as part of the checkout process to receive your FREE gift. And while you’re at it, why not have a look at some of our other incredible specials and take advantage of the combined shipping cost.
Promo Code: (code removed)
Please do me a favour though, since this is a VIP only offer, I’d appreciate it if you didn’t share it with anybody else.
Also, because stock is limited, I can only extend this offer until 5pm Monday August 1st. You can see this product and take advantage of this deep discount by clicking here.
Thanks again for your support. I know you’re going to love this special promotion we’re offering for a very limited time.
Sincerely,
(removed)
tl dr