I recently made a purchase from ASOS and while I initially liked the product, it became clear that the quality of the product is not up to scratch just a day in. Will I be able to request for a refund while even worn, the quality issue can only be replicated by wearing the product?
EDIT: Checked with ASOS customer service and here is their response:
That's not a problem, we don't expect anyone to notice any faults before using it which is why we have 45 days returns policy. You'll be fine so rest assured as this will not change the process. Will that be all for today?