Will IKEA Adjust Price after You've Purchased?

Hi folks,

just wondering if anyone has had any luck getting IKEA to adjust the price on an item after you've purchased it and it goes down in price. I have a few large, bulky items to buy that are not on special and recently missed the black friday sales (really needed to go in and see the items before deciding). Ikea USA will price adjust for family members but as far as I can tell, there's no such policy here. You can refund the items and re-buy but obviously that requires you to bring the item back which can be difficult if it's already assembled.

Cheers!

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Comments

  • +10 votes

    What did Ikea say when you asked them?

    Seriously though, i do not think they do that in Australia

    • +2 votes

      I did ask. They said they don't have any such policy. What one customer service person says isn't necessarily the lived experience of every customer though.

      • +5 votes

        Same can be said for random strangers, if they lowered price for me, doesn't mean they will for you as its not in their policy.

        If you believe that "What one customer service person says isn't necessarily the lived experience of every customer though.", then you should keep calling IKEA until you get the answer you want.

    • +1 vote

      So tired of this response

  • +1 vote

    You can refund the items and re-buy but obviously that requires you to bring the item back which can be difficult if it's already assembled.

    What if you buy another at sale price then return that with the old receipt?

    •  

      Yeah that might be a sensible option, if the difference is around $100 and I need to go back there anyway for other stuff.

  •  

    Lmao after all that bullshit with physically going there and putting it all together why would you bother, probably just ring then and save your time

    •  

      All of my ikea stuff ended up in the bin

      • +1 vote

        That's a shame. My oldest IKEA furniture piece is 10 years old and has survived 3 moves. I just sold it on a few months ago and it was still in great shape.

        We actually haven't had to bin any of our Ikea stuff yet.

      • +1 vote

        IKEA has tiers of stuff. Granted, their top tier isn't anything fancy but they do make things other than pressed Kleenex.

        I still have my childhood desk, bookcase and chair.

  •  

    getting IKEA to adjust the price on an item after you've purchased it and it goes down in price

    What sort of time frame are you thinking you MIGHT get a refund on a price drop?

    1 day, 1 week, 1 month, 1 year?

  • +1 vote

    Pay with credit card with price protection?

  • +2 votes

    Why would you return the one that is already built? Buy the new one. Return the new one using the old receipt? If they are exactly the same that would work.
    Literally take the old receipt with you to the store. If they have the same item, buy it. Go down to car or whatever, or not, go back in with the item and old receipt.

  •  

    Why don't you just wait for another month and see?
    By mid-Jan, all their boxing day/new year clearance would have ended

    •  

      Yeah, I might be having an overnight visitor before Christmas that's all. But it's a good idea.

  • -1 vote

    Why on Earth would they possibly do that? You were completely happy with the price when you purchased it, this is just greed.

    •  

      Like I said, I know it's normal IKEA policy in the USA up to 90 days, but couldn't find anything specific on it here.

  •  

    We had one quite big purchase from IKEA which we realised by coming to IKEA next week that our item has dropped the price. Approached the service desk and asked what can be done as nothing was stopping us to use the 90 days return policy to return and to buy again as we even still had the first purchase boxes unpacked :) They gave us a gift card with the price difference amount on it that we used on the same day for another purchase.

  •  

    Ring them. Ask to use a friend's phone, or have them to ring for you.

  • -1 vote

    You buy when something is on special - you get the special price.

    You buy when its not on special - you get the shelf price

    The reason something usually goes on special is because they want to clear stock.

    So OP can buy when they need the item or wait and see if it goes on special or maybe miss out all together.

    The best time to buy and price to pay is when you really need an item.
    Not because its on special!

    Fairly simple to me

    I think OP has high and unreasonable expections.

    • -1 vote

      They aren't clearing stock. They just have promotions from time to time. All the sofa beds and day beds that were discounted on Black Friday are still there today. The outdoor furniture that's on special now will still be there next week.

      The best time to buy and price to pay is when you really need an item.
      Not because its on special!

      Did you know you're on ozbargain?

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