Cut a long story short, have a 28 Degrees, but getting increasingly annoyed with the crappy support on it. Like charging fees for 'push' payments, locking the payment method for 5+ days after payment, often having to call up to get it unlocked, queuing a transfer and then having it not go through for unknown reasons, transactions not showing up/being processed for weeks after the transaction has occurred, app continuously requiring re-login; and perhaps the worst, holds (accom/hire car deposits) showing up as a full transaction that later gets refunded.
Thinking about the BankWest Zero Mastercard to replace it. Can anyone give feedback on the following.
- Methods for payment (fees charged, locking payment methods etc)
- Web and App support
- Timeliness of transactions
- Hold/deposit charging
What is it like on the BankWest side of the fence?
I have both cards. Bankwest works like other normal cards and the app has pin login so it's easier. No fees for paying the card by bpay etc.