Scoopon: Vija Hair

I just received this email from ScoopOn:

Hi there,
Thank you for purchasing a Scoopon for a salon day at Vija Hair.
We hope that it goes without saying that YOU, our Scoopon Members, are our number one priority. You make our world go round and your best interests are our best interests.
Unfortunately, from time to time, we discover that a vendor may not be able to provide the top notch service that each and every one of you deserves. It’s a darn shame, but we have to face the facts and make sure that you’re protected.
We’re sorry to say that we have some serious concerns about the provider of this offer. We won’t bore you with the details, but it has come to our attention that Vija Hair may not be able to ‘deliver the goods’. For this reason, we regret to inform you that we must withdraw the offer. We know that quite a few of you have already paid a visit to Vija. For those of you who haven't, please email [email protected] with the below details and we'll organise a full refund for all unredeemed Scoopons.
Please let us know:
1. Deal Provider's Name: Vija Hair
2. Email address used to make your Scoopon purchase
3. Scoopon Number/s of unredeemed Scoopon/s
Oh, and also tell us if the credit card you used at the time of purchase has been discontinued, cancelled or the expiry date has been updated so we can make sure your refund finds its way to the right account! When these details land in our inbox, we’ll organise your refund as soon as possible and let you know when it’s been done.
Of course, if you have any questions or concerns, don’t hesitate to contact us.

Well done on this ScoopOn.

I bought one of these for my wife, who was actually able to redeem hers, but did get smooth-talked/bullied into several upsells. The phone rang off the hook being unanswered for her entire appointment and in the end I felt lucky that we were able to use the coupon, even with the upsells.

Cross posting here in case someone doesn't receive the email but still checks Ozb.

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closed Comments

  • +1

    That is good. There should be more of these however as there are lots of crap performing merchants.

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