I delight in not giving Harvey Norman my business

NotAnAudiophile on 16/01/2020 - 18:55

I just laugh when I look at this example I went through today.

Want to buy a 2 to 3 grand laptop and looking for the best price.

Said laptop on sale at good guys, 15% off.

Go to Harvey Norman online chat to price beat, they are nearer.

Online says can’t match it, model is different due to it having a HDMI port which theirs doesn’t have.

I double check, exact same model number , good guys probably had a typo in the description. Go back to HN, guy insists can’t match but only a measly $200 off ( total discount at GG is 500).

Guess what! I reserve it at GG and buy it there !

I so miss giving HN my money….NOT!

Electrical & Electronics

Related Stores

Harvey Norman
Harvey Norman

Comments

  • drfuzzy on 18/01/2020 - 18:11

    The time you tried to save travelling to GG, wasted x10 with your antics.

  • El cheepo on 18/01/2020 - 18:17
    +3

    Bet Harvey is losing a hell of a lot of sleep over this scathing review on a bargain hunting website forum.
    The shame!

    Don’t even get me started on what Norman must be going through.

  • berry580 on 18/01/2020 - 21:40

    Harvey Norman can be very stingy on price matching. I've seen it first hand on many occasions.

  • jtle on 18/01/2020 - 21:57

    To be honest… you could have just walked into a Harvey Norman store to have it matched..

    Show/Confirm its the exact same model and they wouldnt refuse..
    I get the whole "free delivery" perk of buying online, but its not worth the risk to have a guy from your local courier business to drop it on your doorstep with no care.

    Just drive into the store, present the lower advertosed price and have them match it.. I bet you would be able to even negotiate on priceas well.. which would benefit you..

    Its also part of their franchise agreement to honor (at minimum) their price guarantee..
    https://www.harveynorman.com.au/customer-service/price-match…

    Just be prepared with RRP of the laptop and an argument as to why the advertised price is not "significantly less than RRP"

  • Charybdia on 19/01/2020 - 01:45
    +1

    Can mods please flag this as a 'cool story'?

  • Exprise on 19/01/2020 - 05:55

    The good guys are the bomb!

  • Brick Tamland on 19/01/2020 - 09:40
    +1

    For some odd reason I found myself in a Harvey norman store the other week.

    As I was waking past the cameras I overheard the salesperson pitch the customer that the higher the mega pixel means a better quality camera. I pretty much turned on my heel and left and was reminded why I never visit Harvey

  • [Deactivated] on 19/01/2020 - 18:50

    Apples and oranges

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