Lenovo E470 Is 'Dead'. Any Help Would Be Greatly Appreciated!

Lblaast on 29/01/2020 - 19:57
Last edited 29/01/2020 - 21:00 by 1 other user

I purchased a lenovo E470 at the beginning of 2017.
It was the i7, with 16Gb RAM, 256Gb SSD, and 2Gb video card.
I think this one, and many were purchased by OzBargainer's:
https://www.ozbargain.com.au/node/291676

During 2019, the battery deteriorated from lasting 1 hour to needing it continuously plugged in.

Towards the end of 2019, it stopped turning on.
The green light on the power button would flash continuously, but it wouldn't boot…just a black screen.

I did some research and tried a few things (I can't remember I did), but to no avail.
I figured that it could be an odd thing where a completely dead battery would not let the laptop turn on.

Fast forward to today where a new battery arrived, which I plugged in, anxiously pressed the on button, and, as you have already guessed, nothing…

Any help diagnosing the problem would be greatly appreciated as my daughter needs it for school next week.

Thanks!

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Comments

  • brendanm on 29/01/2020 - 19:59

    More than likely the motherboard from the flashing symptoms and no boot. I have a yoga 720 that does the same.

    • blaast on 29/01/2020 - 21:32

      I had the same thought…

  • Melb69 on 29/01/2020 - 20:07

    Is there a Lenova help line? Community forum on their website. Probably just time for a new one to ensure your daughter's work doesn't get lost if it fails randomly. These things aren't made to last anymore. If it was going I would have recommended annually to back up important files and do a total format and disk check.

    • blaast on 29/01/2020 - 21:36

      Have had a bit of a look through various forums.
      It's not quite 3 years old, and I would expect at least 5 years from it.
      Always backed up.

      • johnno07 on 29/01/2020 - 21:56
        +2

        I would get onto Lenovo before you hit the 3 year mark. I would personally expect at least three years from a laptop at this price point. See what they can do for you.

  • No Username on 29/01/2020 - 20:54

    Try removing the laptop battery and plugging in the power supply and see if it turns on. You could also try and clear the cmos.

  • Ok computer on 29/01/2020 - 22:41

    I had 14 month E570 fail about two months ago. i took it to a tech and he advised the motherboard was dead, only 14 months old!!!it just didnt turn on one day and a burning smell came out of the charge point. The power plug is integrated onto the main board, so there is no easy swap out.

    out of warranty…. it didnt have much use. I couldnt see any more options than writing it off, so I bought (added debt to my mortgage) a Dell with 3 year warranty.
    This is the first premmie failure I have had. I have a bunch of other laptops still going strong. Just got rid of an MSI from 2005, and said goodbye to XL.
    So three years is good, but not great!

    • AdosHouse on 29/01/2020 - 23:28
      +2

      You haven't read the hundreds of ACL threads on here, have you?

    • garetz on 30/01/2020 - 08:07
      +1

      If you paid over $500 you should expect at least 2-3 years of warranty using the acl.

      • Ok computer on 30/01/2020 - 08:52

        Thanks, I will follow up and send the laptop back to Lenovo…..

      • Ok computer on 30/01/2020 - 20:10
        +1

        Thanks I have requested Lenovo advise of returns policy under the ACL.

  • FTC Middle Park on 29/01/2020 - 22:54

    Best to take it into someone that looks at board repair or look for signs of liquid damage etc.

  • ThithLord on 30/01/2020 - 08:32
    +1

    Flip it over - is there a pinhole on the bottom of the chassis near the battery? Use a pin and stick it in the hole until you hear it click. Hold that for a few seconds. Now attempt to boot again. ETA remove the power before you do this, and if the battery can be removed - remove that and attempt to insert the pin

    • blaast on 30/01/2020 - 10:18

      What does this do?

      • ThithLord on 30/01/2020 - 11:52

        Resets the internal battery. The symptoms you described normally points to the PC in a boot loop, could have been the internal battery playing up.

  • blaast on 30/01/2020 - 10:17

    UPDATE: I don't want to jinx myself, but it's working!

    I unplugged the CMOS battery as suggested by No User name, and left it overnight.
    Plugged CMOS back in, turned it on…nothing.

    I then unplugged the RAM modules, wiped the contacts, and reinserted, and viola, it ran!

    I did this to the RAM previously, and nothing happened, so it may have been a combination of things.

    • Typical16-bitEnjoyer on 30/01/2020 - 10:27

      Replace the battery as a starting point.

      • blaast on 30/01/2020 - 19:29

        The CMOS battery?

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