Water Damage in The Unit

My IP unit had water damage on the wall due to leakage in balcony upstairs.

Strata did due testing, repaired the leakage and then did sanding/painting of the wall.

Going forward 4 months, we are seeing bubbles in the paint. Strata asked the plumber to check who advised that there was no leakage and this bubbling was because of lack of ventilation in the unit.

We have told Strata it can't be due to ventillation as otherwise you will see paint bubbling in the whole unit. Currently we are only seeing bubbling on the previously repaired wall. We have asked Strata to fix it but they are not taking action and pushing back.

How can I get them to do repairs? Here are pics of bubbling.

https://files.ozbargain.com.au/upload/82858/77850/img_4348_l…

https://files.ozbargain.com.au/upload/82858/77849/img_4347_l…

https://files.ozbargain.com.au/upload/82858/77846/img_4349_l…

https://files.ozbargain.com.au/upload/82858/77847/img_4345_l…

Comments

  • +6

    There was still moisture in the wall when those silly buggers painted it.

    • I was advised they only waited 24 hours after leakage repair to sand and paint again.

      • +1

        That's pretty silly, paint doesn't stick to wet things, depending on the severity of he leak they should have properly dried it, or replaced part of the gyprock.

        • It's brick wall and rendered.

          • +3

            @Ash-Say: I'd be air drying that for at least a week before repainting.

            They done bugger that job up goodly.

          • @Ash-Say: Whatever it is, it was wet.

  • +3

    Strata managers are a huge problem. I hate them.
    At this point, from their perspective, a plumber has provided opinion or evidence that there is no leak and assessed the issue as a ventilation problem.
    Arguing against that without any evidence is pointless.
    I would tell them you have had the humidity levels checked and ventilation is not the problem.
    Then ask for the details of the strata insurance because you are going to lodge a claim yourself for repairs to the existing damage which is clearly due to a continuing leak or a substandard repair.
    As an owner, you are allowed to claim on the insurance without going through the strata manager.
    It’s a bit of a pain to do that so you can tell the strata manager that due to their refusal to assist you, you are lodging a complaint against them with the Department of Fair Trading and if the insurance company denies the claim you will use your complaint to seek reimbursement of the costs of returning your unit to its original condition.
    The threat of that should be enough for them to at least seek instruction from the executive committee and explain that the costs involved in dealing with the complaint may outweigh your repair costs.
    It also might motivate them to sort out the insurance claim for you.
    You will need to be prepared to follow through on your threats though cos strata managers are a bunch of unhelpful cantankerous c****

    • thanks for the advice

    • Wow, did not know this. Some good advice here.

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