Will AirAsia Refund The Amount if We Cancel The Flight?

I need to cancel my flight from Melbourne to India booked through Airasia, will they issue the full refund? Anyone has same experience with them?

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Comments

  • +17 votes

    whatd they say when you asked them?

  • +5 votes

    Is there any reason why you can't call them?

    Otherwise, feel free to leave your personal info and booking details, and maybe someone here can call for you and see what your flight T&Cs are?

    •  

      Some visitors forget that this site is all about driving traffic to affiliate marketers and avoiding traffic fines. We should have a permanent fixed footer explaining that.

  • +6 votes

    How is this a thread?

  •  

    Why are you canceling?

    •  

      Corona..can't enter India.

      • +7 votes

        Covid-19 Refund Request Guide

        You are eligible to apply for a voluntary cancellation if you have flight bookings to/from Japan, Korea, and Taiwan OR if you are travelling on a flight between Thailand and India made before 8th March 2020 and for travel before 30th April 2020.

        1. Select "COVID-19" from AVA's main menu
        2. Select "COVID-19 Voluntary Cancellations"
        3. Select either "Credit Account" or "Move Flight"
        4. Proceed to the next steps as instructed by AVA

        So no refund. You can only credit account or move postpone your flight.

  • +3 votes

    MS Paint diagram or riot

  • +1 vote

    Will or will not that is the question

  • +1 vote

    Ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha lol.

    Seriously though no, probably not.

  •  

    I tried to get AirAsia to refund me the airport taxes… They never replied or probably entertained the thought.

    They do have an Indian hotline to handle Indian flights though. Have you called them?

    Would send the link but my internet has been playing up.

  •  

    I had to cancel a flight and only got the airport taxes back. You can apply for it online…

  • +1 vote

    yes, and they will also give you $1000 in travel credit as good will to book with them again next time

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      Really? How did you get that?

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        Just gotta call and ask

      •  

        Just gotta call and ask

  • +1 vote

    Air Asia CEO here, no you can't. Sorry lol.

  •  

    No, getting a refund from Airasia is like blood from a stone..

    I've just has to let six flights go, as it cost more to change the dates than do nothing.

    If I'm lucky I'll get the airport tax back but even that isn't easy from other comments I've read.

  •  

    Anyone had any luck getting refund from Airasia after they cancelled the flight.

  •  

    Only gave me flight credits after 3 months of trying.

  •  

    I tried to get a refund. Was given a case number with status closed and no other information. The chat was totally useless, waiting time more than 1 hour 45 minutes and timed out. Anyone successful getting a credit card chargeback?

    •  

      hopefully you got your refund by now.. i got mine refunded through cc chargeback. i am with virgin money.

      •  

        Not yet. Bankwest did not want to entertain airline ticket chargeback.

  •  

    Looks like AirAsia is restructuring / in receivership. Possibly all flight credit is gone.

    Check your email!


    26 Mar 2021, 11:55 pm

    Dear valued creditor.

    Please be advised that we have published an FAQ outlining all the common questions and answers relating to the AirAsia X restructuring and Proof of Debt process.

    You can refer here
    https://support.airasia.com/s/article/AirAsia-X?language=en_...

    If you still have any questions please contact us at [email protected].

    AirAsia X